Cleaner & Operation Assistant

Role Purpose The Cleaner is responsible for maintaining a clean, hygienic, and well-presented environment across all Shayna Deyne Group premises — including the Curtain Factory production floor, the Deyne Interiors showroom, office areas, and client-facing spaces. This role directly contributes to the professional image of the company and the wellbeing of all staff and visitors. Key Responsibilities & Duties Daily Cleaning — Factory & Production Area ● Sweep, mop, and maintain cleanliness of the production floor at the start and end of each working day ● Remove fabric offcuts, thread, and production waste from workstations and floor areas throughout the day ● Empty and dispose of all waste bins daily — ensuring waste is segregated correctly where applicable ● Clean and sanitize bathrooms and toilet facilities — minimum twice daily ● Wipe down machinery exteriors, workbenches, and surfaces — using appropriate cleaning products ● Keep storage areas, passageways, and emergency exits clear of clutter and obstruction at all times Showroom & Client-Facing Areas ● Ensure the Deyne Interiors showroom is cleaned before opening each day — floors, glass surfaces, display areas, and reception ● Maintain spotless presentation of all client-facing areas throughout operating hours ● Clean windows, glass doors, and display cabinets regularly ● Immediately address any spillages, marks, or cleanliness issues in visible client areas ● Polish and dust all furniture, shelving, and décor items in the showroom Office & Common Areas ● Clean all office areas, desks (without disturbing documents), and common spaces daily ● Clean and sanitize the kitchen or staff break area — including surfaces, sink, and appliances ● Ensure all rubbish is removed from office spaces at the end of each working day ● Replenish toilet paper, soap, and hand sanitizer — notify Admin when supplies are running low Cleaning Standards & Safety ● Use all cleaning products correctly and safely — following label instructions ● Store all cleaning chemicals securely and away from food areas and production materials ● Use appropriate Personal Protective Equipment (PPE) — gloves and appropriate footwear — when cleaning ● Report any maintenance issues — broken fixtures, leaks, electrical faults — to the Admin Officer immediately ● Never use production equipment, fabric, or materials for cleaning purposes KEY PERFORMANCE INDICATORS (KPIs) All designated areas cleaned to the required standard daily — verified by Admin Officer Showroom and client-facing areas ready and presented before opening each business day Bathrooms cleaned minimum twice daily — no complaints from staff or clients Zero cleanliness-related client complaints Cleaning supplies replenished proactively — no shortages causing operational disruption Maintenance issues reported on the same day they are identified Attendance and punctuality — present and on time for every scheduled shift Curtain Factory Role Requirements Minimum Qualifications & Education ● Zambia School Certificate (Grade 9 minimum) preferred but not mandatory ● Ability to understand basic written and verbal instructions Experience Required ● Minimum 1 year of experience in a cleaning, housekeeping, or facilities role ● Experience in a commercial or retail environment advantageous ● Familiarity with commercial cleaning products and equipment Skills & Competencies ● Thorough and detail-oriented — no area is too small to be overlooked ● Knowledge of appropriate cleaning products for different surfaces ● Ability to manage time and prioritise tasks across multiple areas ● Understanding of basic hygiene and sanitation standards Personal Attributes ● Reliable and punctual — the daily opening of the showroom and factory depends on this role ● Honest and trustworthy — operates in all areas of the business including offices and storage ● Takes pride in their work — understands that a clean environment reflects the company's professionalism ● Discreet — does not engage with or share information seen or overheard while working in different areas ● Physically fit and able — the role involves standing, bending, and light lifting throughout the day Working Conditions & Special Requirements ● Physical role — standing, walking, bending, and light lifting throughout the working day ● Early start required — cleaning of showroom must be completed before business opening ● Exposure to cleaning chemicals — appropriate PPE must be worn at all times ● May be required to cover additional areas during events or client visits at short notice. Email the CV and other credentials to recruitment@curtainfactoryzm.com