
Office Assistant
National Pension Scheme AuthorityMpika, Zambiaformal/ professionalK0
Posted: 3/31/2026 • Closes: 4/30/2026
Job Description
<p><strong>NPS 07 – Office Assistant (1) ( Permanent & Pensionable)</strong></p>
<p><strong>Location</strong>: Muchinga Province<br />
<strong>Closing Date</strong>: April 12, 2026</p>
<p><strong>Job Description</strong></p>
<p>To carry out cleaning and messengerial services.</p>
<p><strong>Key Responsibilities</strong></p>
<ul>
<li>Empty waste bins and transports waste material to designated collection points to ensure the office is clear of any solid waste.</li>
<li>Sweep, scrub, polish, spray clean, and mop floor to ensure the floors are free of waste of any kind and are appealing to the eye.</li>
<li>Vacuum and spot clean carpeted areas as and when required to ensure the areas are free of dirt and waste, as well as unpleasant stains.</li>
<li>Dust, damp wipe, wash or polish furniture, window sills, external surfaces of cupboards, shelves and fitments to ensure the surfaces are free of any dust.</li>
<li>Replenish consumable items (soap, toilet rolls, paper towels) to ensure availability of cleaning items at all times for quality cleaning.</li>
<li>Clean toilets, urinals, hand basins, sinks and drinking fountains to ensure elimination of foul smell, dirt, and disease causing microorganisms, and to ensure the facilities are appealing to users.</li>
<li>Undertake wall washing and inside window pane cleaning in line with the set cleaning programme to ensure the dirt in the areas is cleaned off.</li>
<li>Runs office errands as requested to ensure minimal disruption to business processes.</li>
<li>Prepare refreshments for staff and visitors in a timely and hygienic manner as required to ensure the NAPSA working and business environment is hospitable.</li>
<li>Record both incoming and outgoing mail to ensure correspondence is properly tracked.</li>
<li>Assist to photocopy and scan documents on request to enhance office efficiency and effectiveness in the delivery of service.</li>
</ul>
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<p><strong>Minimum Qualifications</strong></p>
<ul>
<li>Grade 12 Certificate with 5 ‘O’ levels with credit or better in Mathematics and English</li>
<li>Diploma/Certificate in Front Office Operations or business-related field.</li>
</ul>
<p><strong>Minimum Experience Required</strong></p>
<ul>
<li>Not less than (1) year in a similar position.</li>
</ul>
About the Role
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