Store Manager – Retail Electronics at Brilliance Executive Management

This website uses cookies to ensure you get the best experience on our website. Learn More We have started building our professional LinkedIn page. Follow The Store Manager will responsible for managing the overall operations of an electronics retail store, ensuring excellent customer service, optimizing sales performance, and leading a team of sales associates. This role is crucial in achieving store goals and maintaining a high level of customer satisfaction. Summary of Key Responsibilities; Managing the team at the location which includes setting target, defining roles, delegating responsibilities, manage roaster, train, motivate & follow-up on target achievement. Managing Sales, Customer service & Marketing. Ensure good coordination with the Customs Department & Port Officials. Ensure high standards of customer service and handle customer complaints. Develop and implement sales strategies to meet revenue goals. Train, mentor, and evaluate staff performance Maintaining Shop cleanliness & Visual Merchandising as per Merchandise Manual. Educate staff about the software for billing / cash / stock reports. Monitor and analyze sales data to identify opportunities for improvement. Ensure compliance with company policies and procedures. Coordinate with marketing teams for promotional activities. Ensure Stock & Sale / Bond Registers are updated daily and cross checked against invoices. Monitor expiry of the bonds & apply for extension within the set time-frame. Ensure all bonds are live at all times in the shop & warehouse. Check & control of stock at Warehouse & Shop at all times Prepare orders as per requirement and analysis of sales. Track Sales figures against pre-set targets and increasing sales volume. Coordinate with all functions in other lines of businesses Monitor the validity of the Customs License and Bank Guarantee against stocks in the shop. Ensure availability of valid insurance coverage for Fire, Burglary, Theft & Natural Calamities. Strong hands-on experience in retail operations, merchandising and marketing Able to Lead employees to success Ability to do multi-task, prioritize work and meet tight schedules Excellent interpersonal, communication & presentation skills. Primary Areas of Accountability: Bachelor’s degree in Business Administration or related field. Must have a minimum of 4+ years of experience in retail management, preferably in electronics. Proven leadership and team management skills.