Human Resource Officer at Wonderful Group Zambia

This website uses cookies to ensure you get the best experience on our website. Learn More We have started building our professional LinkedIn page. Follow WONDERFUL GROUP OF COMPANIES LIMITED Plot 5493 Great East Road Lusaka Email: info@wonderfulgroup2010.com We are a leading manufacturing conglomerate with diverse operations in fertilizer production, porcelain tile manufacturing, and industrial packaging materials. Our large-scale facilities and supply network reflect the scale and complexity of our business. Our people are the foundation of our success, and our Human Resources team plays a critical role in attracting, developing, and retaining the talent that drives our operations. From recruitment and employee engagement to performance management, training, and compliance, our HR professionals foster a productive, inclusive, and high-performing workplace. By aligning people strategies with business objectives, they help build a strong organizational culture and support sustainable growth across all divisions. Job Title: HUMAN RESOURCE OFFICER Industry: Manufacturing / Factory Operations Position: HUMAN RESOURCE OFFICER We are seeking an experienced and hands-on HR Officer (senior level) to manage the full spectrum of human resources activities at our manufacturing plant. This role requires a strategic yet operational HR leader who thrives in a fast-paced industrial setting. You will be responsible for maintaining positive employee relations, ensuring compliance with Zambian labour laws, and driving workforce efficiency. ✓ Handle the daily HR operations for a workforce of factory staff, including recruitment, onboarding, attendance management, and off boarding. ✓ Manage employee relations, disciplinary hearings, grievance procedures, and conflict resolution in line with Zambian labour legislation. ✓ Coordinate and facilitate training and development programs to enhance worker skills and safety awareness. ✓ Ensure compliance with all statutory requirements (e.g., Workers’ Compensation, NAPSA, NHIMA) and maintain accurate employee records. ✓ Implement and monitor HR policies, procedures, and performance management systems. ✓ Support the plant management team in workforce planning, succession planning, and headcount control. ✓ Prepare payroll inputs, administer leave schedules, and manage employee benefits administration. ✓ Foster a positive workplace culture and drive employee engagement initiatives. ✓ Solve HR related issues and coordinate with departments. ✓ Other tasks assigned by Department leader. ✓ Bachelor’s degree in Human Resources or a related field. ✓ Minimum of 5 years of progressive HR experience, with at least 3 years in a manufacturing, factory, or industrial environment. ✓ Strong working knowledge of Zambian labour laws, employment regulations, and statutory bodies (NAPSA, NHIMA, etc.). ✓ Proven experience in managing employee relations, recruiting blue-collar staff, and handling high-volume HR administration. ✓ Excellent communication, interpersonal, and problem-solving skills. ✓ Ability to work independently, prioritise tasks, and respond effectively to operational demands. ✓ Full membership of the Zambia Institute of Human Resource Management (ZIHRM) is an added advantage. ✓ Proficiency in HRIS systems and Microsoft Office Suite (Excel, Word, PowerPoint). ✓ Integrity and confidentiality. ✓ Resilience and ability to handle sensitive matters with tact. ✓ Strong communication and conflict resolution skills. ✓ Result-oriented with a collaborative approach to management. ✓ Competitive salary commensurate with experience. ✓ Opportunities for professional growth and development. ✓ A supportive and dynamic work environment within a growing company.