HR Manager – Employee Relations Focus at SAASA B2E

This website uses cookies to ensure you get the best experience on our website. Learn More We have started building our professional LinkedIn page. Follow Position: HR Manager – Employee Relations Focus Salary: ZMW 30,000 – 40,000 per month The work schedule is 5.5 days per week. Employee Relations & Case Management ●Lead all employee relations initiatives, including disciplinary actions, workplace disputes, grievances, and conflict resolution. ●Prepare and issue warning letters, disciplinary documents, and performance improvement plans in compliance with company policies and Zambian labor laws. ●Represent the company in labor office matters and coordinate with relevant authorities when employee cases escalate. ●Maintain impartiality while managing sensitive employee issues, ensuring fair and consistent enforcement of policies. ●Oversee recruitment processes, from job posting, candidate sourcing, interviewing, to onboarding. ●Develop and maintain job descriptions, competency frameworks, and workforce planning strategies. ●Partner with line managers to identify talent gaps and implement retention strategies. ●Support payroll and benefits administration, ensuring compliance with local labor laws and company policies. ●Review and recommend improvements to compensation structures and HR programs to attract and retain top talent. Compliance & Policy Implementation ●Ensure all HR practices comply with Zambian labor laws and internal policies. ●Conduct training for managers and employees on HR policies, labor law compliance, and disciplinary processes. ●Monitor and improve HR processes to minimize risks and improve employee engagement. Reporting & Continuous Improvement ●Maintain accurate employee records, case documentation, and HR reports. ●Analyze HR trends and employee relations data to recommend preventive measures to senior management. ●Proactively identify HR risks and provide professional recommendations. Required Experience & Qualifications: ●Bachelor’s degree or higher in Human Resources Management, Business Administration, or related field. ●Minimum 5+ years in HR, with at least 2 years in a managerial role, primarily focused on employee relations. ●Proven experience in large-scale manufacturing operations (500+ employees), preferably in companies like Trade Kings or Big Trade. ●Solid understanding of Zambian labor laws, HR policies, disciplinary procedures, and dispute resolution processes. ●Strong leadership, communication, investigation, and problem-solving skills. ●Hands-on experience in recruitment, payroll, and benefits administration. ●Experience implementing HR initiatives in high-volume manufacturing environments. ●Ability to handle complex employee relations cases while balancing operational needs and compliance requirements.