Head of Human Resources at G4S

This website uses cookies to ensure you get the best experience on our website. Learn More We have started building our professional LinkedIn page. Follow Reporting To: Managing Director (Zambia) & Regional HR Director G4S is a global leader in security and facility services. In Zambia, we protect people and assets with a massive workforce of over 5,000 employees. Our mission is driven by our core values: Safety, Agility, Innovation, Integrity, Reliability, Teamwork, and Caring. As the Head of HR, you will be the most senior HR leader in the business unit. You will partner with the Managing Director to deliver a people strategy that drives our business plan, ensures strict legal and group compliance, and fosters a high-performance culture. Strategic HR Leadership: Collaborate with the executive team to align human resources with financial and operational business plans. Lead and develop the local HR team. Values & Culture: Act as a role model for G4S values, monitor organizational culture, and handle ethical or whistleblowing matters with absolute integrity. Mass Recruitment: Oversee end-to-end frontline workforce planning, high-volume recruitment, and executive screening to meet demanding customer needs. Talent & Development: Establish robust onboarding, performance management frameworks, and succession plans to build long-term business capability. Employee & Labor Relations: Champion employee engagement, manage turnover, and lead constructive union/pay negotiations within the Zambian market. Health & Safety: Partner with H&S specialists to manage risks (including firearms and vehicle safety) and lower operational incidents. Compensation & Benefits: Ensure jobs are fairly graded and that compensation packages remain competitive in the local market. Experience: 8+ years in HR, with at least 3 years heading an HR function for a large workforce (1,000+ employees in security, logistics, manufacturing, or retail for example). Education & Credentials: Bachelor’s degree in HR, Business Administration, or related field. Valid ZIHRM membership/certification is highly desirable. Legal Knowledge: Expert-level understanding of the Zambia Employment Code Act and local labor laws. Attributes: A strategic thinker with operational grit. You naturally embody agility, innovation, and caring while maintaining the highest standard of reliability and safety.