Director, Human Resources and Administration at MCA-Zambia II

This website uses cookies to ensure you get the best experience on our website. Learn More We have started building our professional LinkedIn page. Follow MCA-Zambia II is seeking to appoint an exceptional and results-driven leader as Human Resources and Administration Director. This is a strategic leadership role at the core of programme delivery. The successful candidate will shape and drive a high-performing organisational culture, build robust human capital systems. The Human Resources and Administration Director is responsible for providing overall leadership, management, and oversight of MCA-Zambia’s human resources and administrative functions. This position ensures that those functions, policies and practices are established and operate with excellence, integrity, and full compliance with MCC Program Guidelines, MCA-Zambia policies, Zambian law and regulations, and international best practice. This role offers a unique opportunity to contribute to a high-impact national programme while operating within a dynamic, performance-driven, and globally aligned environment. Strategic Oversight and Management Provide strategic leadership and managerial oversight of the Human Resources and Administration Division to ensure effective support to MCA-Zambia operations and compact implementation. Develop, implement, and periodically review human resources and administrative policies, procedures, and systems in accordance with MCC requirements and applicable Zambian laws. Serve as a member of the senior management team and advise executive management on human capital planning, organizational structure, and administrative matters. Oversee workforce planning, recruitment, selection, onboarding, performance management, staff development/training, employee relations, and separation processes. Ensure recruitment and staffing processes are conducted in a transparent, competitive, and merit-based manner, consistent with MCC guidelines and MCA-Zambia policies. Oversee administration of compensation, benefits, leave, attendance, and payroll coordination, ensuring accuracy and compliance with contractual and statutory requirements. Provide oversight of staff performance management systems and learning and development initiatives. Compliance, Policy, and Risk Management Ensure compliance with MCC Program Guidelines, MCA-Zambia policies, Zambian labour laws, and other applicable regulatory requirements. Oversee human resources- and administration-related audits, reviews, and assessments, and ensure timely implementation of agreed corrective actions. Identify and manage human resources and administrative risks and internal control issues, and report material matters to executive management as appropriate. Administration and Corporate Services Oversee administrative and corporate services, including office management, facilities, logistics, travel administration, records management, and general support services. Ensure administrative operations are efficient, cost-effective, and adequately support programmatic activities. Oversee asset management, security arrangements, and administrative service contracts in coordination with relevant units. Systems, Reporting, and Documentation Oversee HR information systems and administrative databases to ensure data accuracy, confidentiality, and availability for management and reporting purposes. Prepare and submit human resources and administrative reports to executive management, the Board, MCC, auditors, and other stakeholders, as required. Ensure proper documentation, record retention, and audit readiness for all HR and administrative activities. Staff Supervision and Capacity Building Supervise, mentor, and evaluate Human Resources and Administration staff, ensuring clear performance expectations and professional development. Promote adherence to MCA-Zambia’s values, code of conduct, and ethical standards. Perform other duties as assigned by the Chief Executive Officer/Managing Director consistent with the position. Bachelor’s degree in human resources management, Business Administration, Public Administration, Law, or a related field (required). Minimum of ten (10) years of progressively responsible experience in human resources and administration At least five (5) years in a senior management role Demonstrated experience in policy development, compliance, and staff management. Strong knowledge of Zambian labour laws and human resources management practices. Familiarity with MCC Program Guidelines or similar donor compliance frameworks. Experience with human resources information systems and reporting. Strong organizational, analytical, and management skills. Excellent written and verbal communication skills in English. High standards of integrity, confidentiality, and professionalism. Strong leadership and supervisory skills. Effective written and verbal communication skills. Ability to manage multiple priorities and meet deadlines in a high-accountability environment. Ability to work effectively with diverse stakeholders. Master’s degree in a relevant discipline Professional HR certification (e.g., ZIHRM, SHRM, CIPD, or equivalent) Experience in donor-funded, public sector, or similarly regulated environments Proficiency in local language(s)