Call Centre Agents at Exponent Bizolution

This website uses cookies to ensure you get the best experience on our website. Learn More We have started building our professional LinkedIn page. Follow Join Zambia’s Leading Business Process Outsourcing Team Join our dynamic Contact Centre team and play a vital role in delivering exceptional customer experiences. As a Call Centre Agent, you will engage with customers through inbound and outbound calls, resolve inquiries, promote our products and services, and ensure every interaction reflects the highest standards of professionalism. Handle inbound and outbound customer calls professionally. Provide accurate information on products and services. Promote company products and services to potential customers. Resolve customer inquiries and complaints effectively. Maintain accurate records of customer interactions. Achieve daily, weekly, and monthly performance targets. Minimum Qualifications & Requirements Ability to communicate effectively in English and local language relevant to the respective region Strong sales and customer engagement skills Proactive and adaptable mindset Work with one of Zambia’s leading Business Process Outsourcing companies. Gain valuable customer service and sales experience. Access continuous learning and development opportunities. Be part of a high-performance and supportive team culture. Applicants must indicate their preferred location when applying.