Butler / Household Manager at SAM Zambia

This website uses cookies to ensure you get the best experience on our website. Learn More We have started building our professional LinkedIn page. Follow The Butler / Household Manager will be responsible for professionally managing and coordinating household operations to ensure smooth day-to-day running of the home. The role requires excellent hospitality standards, discretion, organisation, and the ability to provide high-quality domestic support services while maintaining confidentiality and professionalism. Oversee daily household operations and ensure the residence is clean, organised, and well maintained. Supervise domestic staff such as cleaners, gardeners, cooks, drivers, and caregivers where applicable. Coordinate schedules for household staff and service providers. Ensure household supplies are stocked and manage inventory. Provide professional butler services including receiving guests, serving meals/drinks, and attending to client requests. Maintain high hospitality standards at all times. Prepare rooms and household spaces for guests or special occasions. Handle table setting, meal service, and event support when required. Manage household budgets, petty cash, and approved purchases. Keep records of maintenance schedules, repairs, and supplier contacts. Liaise with vendors, contractors, and service providers. Run errands such as shopping, collections, and deliveries. Ensure assigned vehicles are clean, serviced, and roadworthy. Provide basic caregiving assistance where required, especially for children, elderly persons, or persons needing support. Coordinate with healthcare providers or family members when necessary. Ensure privacy, confidentiality, and protection of client property. Monitor household security and report unusual incidents immediately. Diploma in Hospitality Management, Caregiving, Housekeeping, or related field. Valid Driver’s Licence (advantage) Minimum 2 years’ experience in hospitality, private household service, hotel operations, or similar role. Excellent communication and interpersonal skills.