Business Analyst at Zambia Revenue Authority

This website uses cookies to ensure you get the best experience on our website. Learn More We have started building our professional LinkedIn page. Follow In line with our corporate priorities aimed at ensuring optimization of revenue collection and increased tax compliance on one hand and the need to effectively manage the numerous challenges and opportunities in the fast-changing business environment on the other, we are seeking highly motivated, result-oriented, well-qualified and experienced professionals to fill the following vacant positions: 10.0 BUSINESS ANALYST – SALARY GRADE ZRA06 (1 POSITIONS), INNOVATION & PROJECT MANAGEMENT FUNCTION (1 POSITION) Reporting directly to the Senior Business Analyst, the job holder will be responsible for bridging the gap between the development team and the business users by helping in evaluating business processes, analysing business requirements from users, uncovering areas for improvement, and developing and implementing solutions. B. MAIN DUTIES/ACCOUNTABILITIES Assisting in streamlining and successfully implementing functional solutions according to user specifications. Working closely with the end users in crafting requirements that do not restrain the ability of designers or developers to innovate. Working with business teams to ensure that practical solutions are appropriately tested in line with the user requirements. Supporting the implementation of solutions from conception till initiation by providing information, managing stakeholders and engaging in all the key business analysis tasks that need to be completed to implement the solution. Performing mapping of processes, offices and roles for various projects. Closely working with the research and innovation team to identify and recommend enhancements and new requirements to various systems within the authority. Gathering critical information from meetings with various stakeholders and producing useful reports for possible implementation. Assisting the end users in gathering and interpreting of user requirements Ensuring that proposed test solutions cover all aspects of delivered business specification. Assisting with user acceptance testing. Prioritizing initiatives based on business needs and requirements. Serving as a liaison between various stakeholders and end users. Practicing and implementing risk management in area of operation. Grade 12 School Certificate or General Certificate of Education (GCE) equivalent with five credits or better including Mathematics and English; University Degree with a bias in Business Administration, accountancy, Project Management, Information Systems, Economics, ACCA, CIMA, CA, Zambia, ZICA and other relevant professional and academic qualifications; Minimum of Two (2) years relevant post qualifying work experience; and Must possess Academic and Professional qualifications certified by the Zambia Qualifications Authority. Good interpersonal and presentation skills. Good oral and written communication skills. Coaching and influencing skills. Only candidates meeting the above role specifications and competencies should apply. Candidates should enclose their detailed Curriculum Vitae with all vital statistics, contact phone number, email address, NRC, Grade 12 School Certificate, three (3) referees with their contact numbers and email addresses.