Senior Teller

Position Overview Zanaco Bank Plc is inviting applications from suitably qualified and experienced individuals for the following job aimed at contributing to the Bank’s strategic vision, in the Commercial Division under the Retail Banking Department at Lusaka Cairo Road Business Centre: Role Description INTERNAL/EXTERNAL CONTACT · Local Regulators on statutory matters · Retail Banking Department · Commercial & Agri Banking Department · Treasury Department · Branch Operations Requirements QUALIFICATIONS/EXPERIENCE · Grade 12 Credit or above mandatory in Mathematics and English and any other three subjects. University degree in a Business-related Field or professional qualification from a recognized university. Diploma in Banking and Finance as added advantage · Minimum of atleast three (3) years banking working experience and of which three (3) years at a supervisory level. · Understanding of all Zanaco Retail products and account opening, KYC Cash and other Branch process requirements · Understanding of relevant legislation e.g. KYC, Anti – Money laundering, Banking code. · Demonstrated complaint handling and resolution skills JOB CORE COMPETENCIES Results Driven Building Relationships Being Pro – Active · Team work · Customer service orientation · Drive for results · Interpersonal Skills · Teamwork Disclaimer ONLY SHORTLISTED APPLICANTS WILL BE COMMUNICATED TO. Zanaco provides equal opportunity in employment for all qualified persons and prohibits discrimination in employment (women are encouraged to apply).