Receptionist (Insurance)

  Description: Job Purpose The Receptionist will  provides high-level administrative and executive support to partners and senior management. The role combines front-office reception duties with confidential executive assistance responsibilities. Provide front desk reception duties for the office which include handling all phone calls and managing internal & external customers timely and professionally. Receive and greet all visitors in a professional and warm manner. Collect and distribute all incoming mail and courier items. Summary of Key Responsibilities: Manage the daily/weekly/monthly agenda and arrange new meetings and appointments Prepare and disseminate correspondence, memos and forms; Manage the entire Front Office including Junior Clerks, Cleaners and Drivers Develop and maintain a tracking system on all incoming & outgoing mails and courier items for the office Support the Office Manager and facilitate the completion of regular reports; Check frequently the levels of office supplies and place appropriate orders; In charge of giving clients directions to various parts of the office, contacting staff regarding visitors; Upon request, make travel arrangements for the Senior Management Team Answering incoming telephone calls, determining the purpose of callers, and forwarding calls to appropriate personnel or department. Handle clerical duties including faxing, copying, and organizing/maintaining files. Skills and Attributes   Excellent verbal and written communication skills. Strong organizational skills Good time-management  skills Must have an outgoing attitude Must have skills of how to make the guests feel at home Excellent organizational, coordinating and personal interface skills Dedicated to Duty Pay attention to detail Primary Areas of Accountability: Qualifications and Experience Diploma or Degree in Business Administration, Office Management, Secretarial Studies, or a related field. Must have a minimum of 3–5 years’ experience in a similar role, preferably in an Insurance or Telecoms company Work experience as a Receptionist, Executive Assistant or Administrative Assistant will be a plus Proven Experience with administrative and clerical procedures Familiarity with office organization and optimization techniques A high degree of multi-tasking and time management capability Possess good professional image, excellent phone mannerism and enthusiasm in customer service. Competency in Microsoft applications including Word, Excel, and Outlook. QUALIFIED & EXPERIENCED FEMALES ARE ENCOURAGED TO APPLY FOR THIS POSITION If you meet the minimum hiring requirements for the above position, please email your CV and Cover letter clearly stating your salary expectations to: jobs@bemconsult.com and copy in bemconsult8@gmail.com Note that, all communications will be kept in the strictest of confidence. If you do not receive communication within 21 days of the closing date of the advert, please consider your application unsuccessful. DO NOT SEND CERTIFICATES AT THIS STAGE