O’Sense Sales Executive – SME Acquisition

HERO CONTROL SYSTEM (HCS) LTD O’SENSE SALES EXECUTIVE – SME ACQUISITION O’Sense | Sales & Business Development Position Details Company Hero Control System (HCS) LTD Product O’Sense Department Sales & Business Development Reports to Chief Operating Officer / Commercial Lead Location Lusaka, Zambia Employment Full-time 1. Job Purpose The Sales Executive will acquire new SME customers through field prospecting, decision-maker engagement, needs analysis, O’Sense demonstrations, conversion and customer expansion. Key Responsibilities Identify and build a database of potential SME customers. Conduct daily field prospecting, calls, WhatsApp outreach and business visits. Identify owners, directors and decision-makers. Understand problems involving payroll, sales follow-up, stock, invoicing, bookkeeping and administration. Match the customer’s immediate problem to the most relevant O’Sense application. Conduct practical product demonstrations and explain O’Sense in simple business language. Prepare proposals, follow up prospects, handle objections and close sales within approved parameters. Ensure customer activation and onboarding. Identify cross-selling and upselling opportunities after the initial sale. Primary Target Market Retail businesses Wholesalers and distributors Professional service businesses General SMEs Growing owner-managed businesses Businesses relying heavily on spreadsheets, notebooks and WhatsApp. Primary O’Sense Focus SalesOps – clients, pipeline and sales intelligence. Inventory – product catalogue, stock, quotations and online store. Xeel – employee management, payroll, payslips, leave and attendance. MoneySense – books and financial visibility. Required Qualifications & Experience Grade 12 certificate or equivalent. Diploma/degree in Business, Marketing, Sales, IT or related field is an advantage. Minimum 2 years’ proven sales/business development experience. Experience meeting sales targets is strongly preferred. Technology, telecommunications, financial services, business services or SaaS sales experience is an advantage. Skills & Competencies Strong communication and negotiation. Prospecting and lead generation. Customer relationship management. Presentation and demonstration ability. Business problem identification. Digital and WhatsApp proficiency. Strong follow-up discipline. Self-management, resilience and initiative. Performance Targets – Initial 90-Day Pilot KPI Initial Monthly Target Businesses researched 100 Businesses contacted 75 Meaningful conversations 30 Qualified prospects 15 Demonstrations 10 Free registrations 8 New paying customers 3–5 CRM records updated 100% Compensation Proposed: K3,000 monthly base salary + K500 field/communication allowance. Proposed performance commission: 10% of qualifying cash collected from new customers during their first three months, subject to HCS approval and confirmation of O’Sense pricing and gross-margin economics. Selection Process Shortlisted candidates should complete a practical sales assessment covering prospecting, needs discovery, a short O’Sense pitch, objection handling and ability to secure a next step. Operational software for your business. Built on the WhatsApp you already use. How To Apply: Email: Amin@hcsys.co Closing Date: 30th September, 2026