Manager – Shared Services and Compensation

Job Purpose Plan, develop and implement new and revised compensation programs, policies and procedures to be responsive to the Bank of Zambia’s goals and competitive practices. This position is also responsible for managing the Bank’s Human Resource Information Systems (HRIS). Main Accountabilities • Develop and implement Compensation and Remuneration strategies for the Bank. • Conduct annual market research on remuneration and conditions of services for all categories of staff in order to recommend appropriate adjustments. • Develop appropriate salary structures and administer salary and other staff benefits including loans in line with approved Bank policies. • Analyse Human Resources data/information and produce customised and specialized reports for strategic decision making • Compile monthly /quarterly and annual management and board reports to facilitate decision making and inform management on the activities of the Department • Monitor and analyse departmental budget reports on a monthly basis • Conduct awareness sessions on the Bank’s Human Resource Policies and Conditions of Services. Qualifications and Experience • Knowledge and interpretation of existing labour and related laws required. • Labour laws and Legislation • Business process Knowledge • Statistics and its application in business • Creativity • Attention to detail • Negotiation • Communication and presentation • Analytical Thinking • Proficiency in Oracle, Excel and other Computer Packages • Information technology and how it can enable business processes Key Knowledge and Attributes • Grade 12 School Certificate with a minimum of five (5) ‘O’ levels (credit or better) • MSc/MA/MBA in Human Resources Management/ Social Sciences or equivalent • Valid practicing license • Five (5) years’ relevant experience. Key attributes • Knowledge and interpretation of existing labour and related laws required. • Labour laws and Legislation • Business process Knowledge • Statistics and its application in business • Creativity • Attention to detail • Negotiation • Communication and presentation • Analytical Thinking • Proficiency in Oracle, Excel and other Computer Packages • Information technology and how it can enable business processes CONDITIONS OF SERVICE Bank of Zambia Conditions of Service will apply. Only candidates meeting the above role specifications are invited to apply online, applicants detailed curriculum vitae (CV), scanned certified copies of certificates and National Registration Card (MUST) be attached to the online application. The closing date is 18 August 2026. Please note that only applications submitted online shall be considered. Female candidates are encouraged to apply. Only shortlisted candidates will be contacted.