Human Resource Officer

WE ARE HIRING HUMAN RESOURCE OFFICER JOB ADVERT Location: Lusaka, ZambiaIndustry: Manufacturing / Packaging / PlasticsReports to: HR ManagerDeadline for Applications: 20th November, 2026 ABOUT THE POSITION Wonderful Industry Zambia Company Ltd, a leading manufacturer of polywoven packaging bags and PVC ceiling, a company based in Lusaka, operating under the Wonderful Group, is seeking a dynamic, ethical and detail-oriented Human Resource Officer to join our team. The HR Officer will support the day-to-day HR operations including recruitment, employee relations, payroll support, compliance with Zambian Labour Laws, and implementation of HR policies to support our growing workforce of 1000+ employees. RESPONSIBILITIES 1. Recruitment & Onboarding Manage end-to-end recruitment: advertising, shortlisting, interviews, and offers. Conduct new staff inductions and prepare employment contracts and files. 2. Employee Relations & Compliance Handle disciplinary cases, grievances and ensure compliance with the Employment Code Act No. 3 of 2019. Maintain good relationships between management and employees. Ensure compliance with NAPSA, NHIMA, and Workers Compensation. 3. HR Operations Maintain accurate employee records, leave management and attendance. Support monthly payroll preparation (overtime, deductions, allowances). Coordinate performance appraisals and confirmation processes. 4. Training & Engagement Identify training needs and coordinate safety and skills training. Organize staff welfare, engagement activities and CSR events. Manage PPE issuance and safety compliance with the Safety Department. 5. HR Reporting Prepare weekly/monthly HR reports for management. Maintain HR database and HR filing system. QUALIFICATIONS & EXPERIENCE Grade 12 Certificate with 5 Credits including English and Mathematics. Diploma / Degree in Human Resource Management, Business Administration or related field. Minimum 2-3 years experience as HR Officer / HR Assistant, preferably in a manufacturing environment. Member of Zambia Institute of Human Resource Management (ZIHRM) – MUST have valid practicing license. In-depth knowledge of Zambian Labour Laws and HR best practices. Proficiency in Microsoft Office (Excel, Word) and Sage 300 People. CORE COMPETENCIES High level of Confidentiality and Integrity. Excellent Communication and Interpersonal Skills. Strong problem-solving and conflict resolution skills. Ability to work under pressure with minimum supervision. Well organized, attention to detail and time management. Ethical and Professional conduct at all times. CAREER GROWTH AND PROGRESSION At Wonderful Industry, we invest in our people. This role offers: Clear career path to Senior HR Officer and HR Manager. Continuous learning through professional trainings and mentorship. Exposure to a fast-growing manufacturing environment. Opportunity to lead HR projects, CSR, and employee engagement initiatives. HOW TO APPLY Interested candidates who meet the above requirements should submit their application letter, CV with 3 traceable referees and copies of academic qualifications to: Email: careers@wonderfulgroup2010.com Note: Only shortlisted candidates will be contacted.