SAM Zambia

Human Resource Assistant

SAM ZambiaLusakaformal/ professionalK0
Posted: 6/15/2026 • Closes: 6/30/2026

Job Description

Human Resource Assistant Lusaka Position Summary The Human Resources Assistant provides administrative and operational support to the Human Resources Department in delivering HR consultancy services to clients. The role assists with recruitment, employee records management, payroll support, labour compliance, and general HR administration to ensure efficient service delivery and client satisfaction. Key Responsibilities Recruitment and Selection Support Assist in preparing and posting job advertisements on various recruitment platforms. Receive, screen, and organize applications for client vacancies. Schedule interviews and communicate with candidates. Conduct preliminary reference checks and verification of candidate information. Maintain recruitment databases and applicant tracking records. Prepare interview reports and recruitment documentation. Employee Records and HR Administration Create and maintain employee files for clients and internal staff. Ensure personnel records are accurate, complete, and securely maintained. Update HR databases and employee information systems. Prepare employment contracts, confirmation letters, transfer letters, and other HR correspondence. Monitor probation periods and contract expiry dates. Labour Law Compliance Support Assist in ensuring client compliance with the Employment Code Act and other labour regulations. Support preparation of disciplinary hearing documentation. Maintain records relating to employee relations matters. Support workplace investigations and grievance management processes. Payroll and Benefits Administration Assist in compiling payroll data for processing. Verify attendance records, leave records, overtime, and allowances. Support statutory submissions including NAPSA, NHIMA, and PAYE requirements. Maintain payroll records and confidentiality of employee information. Assist employees and clients with payroll-related inquiries. Client Support Services Respond to client inquiries in a professional and timely manner. Assist consultants in preparing HR reports and presentations. Participate in client meetings and record minutes where required. Support implementation of HR projects and consultancy assignments. Qualifications Education Diploma in Human Resource Management, Business Administration, Industrial Psychology, Public Administration, or a related field. Professional Membership Membership with the Zambia Institute of Human Resource Management (ZIHRM) is a must Experience Minimum of one year experience in Human Resources or Administration. Experience in a consultancy environment will be an added advantage. Exposure to recruitment, payroll, labour relations, or HR administration is desirable. How to apply Please send your cover letter, CV, Copy of NRC to samzambiacareers@gmail.com. Kindly indicate the position in the subject line of your emailHuman Resource AssistantHuman Resource AssistantLusakaLusakaPosition SummaryPosition SummaryThe Human Resources Assistant provides administrative and operational support to the Human Resources Department in delivering HR consultancy services to clients. The role assists with recruitment, employee records management, payroll support, labour compliance, and general HR administration to ensure efficient service delivery and client satisfaction.The Human Resources Assistant provides administrative and operational support to the Human Resources Department in delivering HR consultancy services to clients. The role assists with recruitment, employee records management, payroll support, labour compliance, and general HR administration to ensure efficient service delivery and client satisfaction.Key ResponsibilitiesKey ResponsibilitiesRecruitment and Selection SupportRecruitment and Selection SupportAssist in preparing and posting job advertisements on various recruitment platforms.Assist in preparing and posting job advertisements on various recruitment platforms.Receive, screen, and organize applications for client vacancies.Receive, screen, and organize applications for client vacancies.Schedule interviews and communicate with candidates.Schedule interviews and communicate with candidates.Conduct preliminary reference checks and verification of candidate information.Conduct preliminary reference checks and verification of candidate information.Maintain recruitment databases and applicant tracking records.Maintain recruitment databases and applicant tracking records.Prepare interview reports and recruitment documentation.Prepare interview reports and recruitment documentation.Employee Records and HR AdministrationEmployee Records and HR AdministrationCreate and maintain employee files for clients and internal staff.Create and maintain employee files for clients and internal staff.Ensure personnel records are accurate, complete, and securely maintained.Ensure personnel records are accurate, complete, and securely maintained.Update HR databases and employee information systems.Update HR databases and employee information systems.Prepare employment contracts, confirmation letters, transfer letters, and other HR correspondence.Prepare employment contracts, confirmation letters, transfer letters, and other HR correspondence.Monitor probation periods and contract expiry dates.Monitor probation periods and contract expiry dates.Labour Law Compliance SupportLabour Law Compliance SupportAssist in ensuring client compliance with the Employment Code Act and other labour regulations.Assist in ensuring client compliance with the Employment Code Act and other labour regulations.Support preparation of disciplinary hearing documentation.Support preparation of disciplinary hearing documentation.Maintain records relating to employee relations matters.Maintain records relating to employee relations matters.Support workplace investigations and grievance management processes.Support workplace investigations and grievance management processes.Payroll and Benefits AdministrationPayroll and Benefits AdministrationAssist in compiling payroll data for processing.Assist in compiling payroll data for processing.Verify attendance records, leave records, overtime, and allowances.Verify attendance records, leave records, overtime, and allowances.Support statutory submissions including NAPSA, NHIMA, and PAYE requirements.Support statutory submissions including NAPSA, NHIMA, and PAYE requirements.Maintain payroll records and confidentiality of employee information.Maintain payroll records and confidentiality of employee information.Assist employees and clients with payroll-related inquiries.Assist employees and clients with payroll-related inquiries.Client Support ServicesClient Support ServicesRespond to client inquiries in a professional and timely manner.Respond to client inquiries in a professional and timely manner.Assist consultants in preparing HR reports and presentations.Assist consultants in preparing HR reports and presentations.Participate in client meetings and record minutes where required.Participate in client meetings and record minutes where required.Support implementation of HR projects and consultancy assignments.Support implementation of HR projects and consultancy assignments.QualificationsQualificationsEducationEducationDiploma in Human Resource Management, Business Administration, Industrial Psychology, Public Administration, or a related field.Diploma in Human Resource Management, Business Administration, Industrial Psychology, Public Administration, or a related field.Professional MembershipProfessional MembershipMembership with the Zambia Institute of Human Resource Management (ZIHRM) is a mustMembership with the Zambia Institute of Human Resource Management (ZIHRM) is a mustExperienceExperienceMinimum of one year experience in Human Resources or Administration.Minimum of one year experience in Human Resources or Administration.Experience in a consultancy environment will be an added advantage.Experience in a consultancy environment will be an added advantage. Exposure to recruitment, payroll, labour relations, or HR administration is desirable.Exposure to recruitment, payroll, labour relations, or HR administration is desirable.How to applyPlease send your cover letter, CV, Copy of NRC to samzambiacareers@gmail.com. Kindly indicate the position in the subject line of your emailNRC samzambiacareers@gmail.comsamzambiacareers@gmail.com.
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