Front and Back Office Supervisor

Job Details DivisionOK Furniture Business UnitNdola Minimum experienceMid-Senior Company primary industryRetail Job functional areaOperations Job Description Introduction We are looking for an experienced Branch Manager to join our fast-paced retail environment, where every day is unique and interesting. The primary focus of the role is to manage all areas of operations which include staff management, ensure customer satisfaction and company profitability. The ideal candidate should be able to implement strategies and foster a positive work environment. Description Ensure store profitability through the daily planning, leading, controlling and organizing of all resources, whilst ensuring superior customer service and a shopping environment that drives sales. Key duties Sales Management Administration and financial management Stock management Store presentation and merchandising Safety and security Enable customer centricity Effective people management Service Department Effective teamwork and self-management Minimum requirements Grade 12 Management experience of 3-5 years Retail Management/Business Diploma advantageous Competencies Business Acumen Driving execution Excellent verbal and written communication skills Interpersonal skills Strong administrative skills People management Planning and organising Courage and confidence Judgment and decision making Customer centricity Integrity Can do attitude Drive and Energy Resilience If you are a motivated and experienced professional with a passion for customer service and sales, we encourage you to apply for the Branch Manager position. Join our team and help us drive success and growth in our branch location.