Delivery Officer

ZAMPOST Zambia Postal Services Corporation JOB VACANCY DELIVERY OFFICER (NORTH-WESTERN PROVINCE) Zambia Postal Services Corporation (ZAMPOST), a State-Owned Enterprise mandated to provide postal, courier, logistics and financial services across the country, is inviting applications from suitably qualified and experienced candidates for the position of Delivery Officer. Job Title Delivery Officer (7) Grade ZPSC1.5 Department Postal Networks Station Kasempa, Kalumbila, Ikelenge, Manyinga, Mufumbwe, Chavuma and Zambezi Post Offices Town Kasempa, Kalumbila, Ikelenge, Manyinga, Mufumbwe, Chavuma, Zambezi Type of Employment Permanent & Pensionable Purpose of Role To ensure the safe, timely, and accurate delivery and collection of mail and parcels while maintaining high standards of customer service and operational efficiency. Duties and Key Responsibilities Deliver and collect mail, parcels, and registered items using a motorcycle in line with set schedules. Ensure proper handling, security, and accountability of all postal items throughout the delivery process. Conduct basic daily checks on the motorcycle and report any faults promptly. Provide courteous and professional customer service, including obtaining signatures for accountable items. Assist in sorting and preparation of mail for dispatch and delivery. Maintain accurate records of deliveries, returns, and undelivered items. Report delivery challenges, delays, and customer feedback to the supervisor. Comply with postal regulations, safety procedures, and traffic laws at all times. Personal Attributes/Skills • Knowledge of local routes. • Good riding and basic maintenance skills. • Strong communication and customer service skills. • Reliable, honest, and physically fit. Qualifications and Experience Full Grade Twelve (12) Certificate with at least five (5) credits including English and Mathematics. At least 1 – 2 years of experience in delivery, courier, or postal operations. Valid motorcycle riding license (Class A) and ability to safely operate a motorcycle over varied terrain. Residents of North – Western province are encouraged to apply. Mode of Application Applications with detailed CVs and certified copies of academic and professional qualifications, should be submitted through EMS in a sealed envelope clearly marked: “DELIVERY OFFICER” and specific town applied for. Addressed to: The Director Human Capital & AdministrationZambia Postal Services CorporationPO Box 71845Corner of Church/Cairo RoadLusaka Or email as a single PDF to: recruitments@zampost.com.zm (Use the subject line: “DELIVERY OFFICER” and specific town applied for.) Deadline: Friday, 22nd May, 2026. ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED FOR INTERVIEWS. Zampost is an equal opportunity employer and encourages all that qualify to apply regardless of age, sex, or ethnic background.Zambia Postal Services CorporationZambia Postal Services Corporation