Supply Chain Manager

ROLE DESCRIPTIONTo provide strategic and operational leadership in the management of inventory and supply chain operations across all MBHS facilities, ensuring the efficient planning, procurement coordination, storage, distribution and control of medicines, medical supplies, consumables and other organisational stock.The role is responsible for ensuring optimal stock availability, cost efficiency, accurate inventory records, effective internal controls and compliance with organisational policies and regulatory requirements.KEY RESPONSIBILITIES AND DUTIES1. Strategic Inventory Management: Develop and implement effective inventory management strategies, establish minimum and maximum stock levels, oversee stock forecasting and replenishment, and minimise excess, obsolete and slow-moving stock.Establish appropriate inventory management systems, procedures and controls to ensure efficient utilisation of organisational resources.Oversee the planning and management of medicines, medical supplies, consumables and other stock requirements across the organisation.Ensure appropriate minimum and maximum stock levels are established and maintained.Develop stock forecasting and replenishment strategies based on consumption patterns, operational requirements and available budgets.Monitor inventory holding levels and recommend measures to minimise excess, obsolete and slow-moving stock.Identify opportunities for improving supply chain efficiency, reducing operational costs and minimising wastage.Ensure consistent implementation of approved inventory management policies and procedures across all MBHS facilities. 2. Medicines and Medical Consumables: Oversee the effective management and availability of medicines, surgical supplies, laboratory supplies and other medical consumables.Work closely with Pharmacy Manager and facility Pharmacists and other relevant clinical personnel to establish stock requirements and appropriate inventory levels.Ensure effective monitoring of stock movements, consumption patterns and replenishment requirements.Oversee the implementation of FEFO (First-Expiry-First-Out) and FIFO (First-In-First-Out) stock rotation principles, as applicable.Ensure proper monitoring of batch numbers, expiry dates and traceability records.Monitor near-expiry, expired, damaged, recalled and obsolete stock and ensure appropriate corrective action is taken.Monitor and verify compliance with approved storage conditions at all facilities, in coordination with Pharmacy and Site Management." .Ensure that potential shortages of essential medicines and medical supplies are identified and escalated promptly.Ensure that pharmaceutical handling and storage activities comply with applicable regulatory requirements and are undertaken by appropriately authorised personnel.3. Supply Chain and Procurement Coordination: Provide oversight of supply chain processes to ensure timely and cost-effective acquisition and distribution of goods and services.Coordinate with the Procurement function to ensure that purchasing activities are aligned with approved budgets and operational requirements.Review consolidated stock requirements from MBHS facilities and ensure timely replenishment.Monitor procurement lead times and supplier delivery performance.Ensure that procurement and replenishment decisions are supported by accurate consumption and stock-level information.Identify supply chain risks and develop appropriate mitigation measures.Monitor supplier performance in relation to quality, pricing, delivery timelines and reliability.Work with Finance to monitor inventory expenditure and ensure adherence to approved budgets.Recommend improvements in procurement and supply chain processes to achieve cost savings and operational efficiency.4. Inventory Control, Reconciliation and Accountability : Oversee the maintenance of accurate inventory records across all MBHS facilities.Ensure regular physical stock counts and reconciliations are conducted.Review and investigate stock discrepancies, losses, damages and unexplained variances.Ensure that stock adjustments are properly authorised and supported by appropriate documentation.Establish and strengthen internal controls to minimise stock losses, pilferage, misuse and unauthorised stock movements.Ensure that stock receipts, issues, transfers and returns are properly documented and captured in the inventory management system.Ensure proper segregation and management of expired, damaged and quarantined stock.Monitor inventory holding costs and recommend appropriate measures to optimize stock investment.Coordinate stock audits and ensure that audit recommendations are implemented.5. Warehousing, Distribution and Logistics Provide functional oversight of inventory management standards across facilities, while Site Management retains direct responsibility for stock receipt, storage, security and custody. Ensure appropriate storage, handling, security and organisation of inventory.Monitor storage capacity and recommend improvements where necessary.Ensure efficient distribution and transfer of stock between facilities.Coordinate with relevant departments to ensure timely delivery of stock to operational units.Ensure that appropriate documentation accompanies all stock transfers and deliveries.Monitor transportation and distribution costs and identify opportunities for efficiencies.6. Systems, Reporting and Management Information Ensure effective utilisation of inventory management and supply chain systems.Oversee the maintenance of accurate and current inventory databases.Prepare and present consolidated monthly inventory and supply chain reports to Management.Provide management with information on stock availability, consumption, stock-outs, expiry risks, inventory values and stock variances.Monitor inventory trends and provide recommendations to support budgeting and operational planning.Ensure timely and accurate reporting of critical stock shortages and supply chain challenges.Recommend improvements in inventory systems, processes and reporting mechanisms.7. Leadership and People Management: Provide leadership, direction and supervision to the Stock Controller and Supply Chain Controller.Allocate responsibilities and ensure effective coordination between inventory and supply chain functions.Set performance objectives and monitor the performance of direct reports.Conduct performance reviews and identify training and development needs.Ensure that staff under the department understand and comply with approved policies and procedures.Promote accountability, teamwork, professionalism and continuous improvement.Identify operational gaps and recommend appropriate staffing and resource requirements.Ensure adequate succession planning and continuity within the department.8. Policy Compliance and Risk Management: Develop, review and recommend supply chain and inventory management policies and procedures for review and approval by the Commercial Manager and the General Manager Ensure compliance with MBHS procurement, inventory, stores and financial management policies.Ensure compliance with applicable laws and regulatory requirements governing medicines and medical supplies.Identify and manage operational, financial and supply chain risks.Ensure that appropriate controls are in place to protect organisational assets.Support internal and external audits and ensure timely implementation of corrective actions.QUALIFICATIONS AND EXPERIENCEBachelor's Degree in Supply Chain Management, Procurement, Logistics, Business Administration or a related field.At least five (5) years' relevant experience in supply chain, procurement, logistics or inventory management.At least two (2) years' experience in a supervisory or management position.Healthcare inventory management experience, particularly involving medicines and medical consumables, will be an added advantage.Experience managing multi-site operations and ERP/inventory management systems is desirable.Professional membership or qualification in a recognised supply chain or procurement body will be an added advantage.KNOWLEDGE AND TECHNICAL COMPETENCIESStrong leadership, supervisory and people management skills.Sound knowledge of inventory and supply chain management.Strong procurement, supplier management and negotiation skills.Financial management, budgeting and cost-control abilities.Strong analytical, reporting and problem-solving skills.High levels of integrity, accountability and professionalism.Excellent planning, organisation and communication skills.Ability to manage competing priorities and work collaboratively across multiple facilities.PERSONAL ATTRIBUTES AND LEADERSHIP COMPETENCIESStrong leadership and people management abilities.High levels of integrity, accountability and professionalism.Excellent planning, organisational and decision-making skills.Strong analytical and problem-solving abilities.Excellent negotiation and communication skills.Ability to manage competing priorities and work under pressure.Strong commercial awareness and cost-consciousness.Ability to work collaboratively across different departments and facilities.Willingness to travel to MBHS facilities as required.KEY PERFORMANCE INDICATORS (KPIs)Performance will be assessed against the following:Stock Availability: Maintenance of optimal stock levels and reduction in stock-outs, particularly for essential medicines and medical consumables.Inventory Accuracy: Consistency between physical stock balances and inventory system records.Expiry and Wastage Control: Reduction in financial losses arising from expired, damaged and obsolete stock.Cost Efficiency: Improved inventory utilisation and effective management of inventory holding costs.Procurement and Replenishment Efficiency: Timely replenishment of stock in line with operational requirements.Supplier Performance: Improved supplier delivery reliability and compliance with agreed terms.Inventory Reporting: Timely submission of accurate and consolidated monthly inventory reports.Internal Controls: Reduction in stock discrepancies, losses and inventory-related audit findings.Policy Compliance: Consistent implementation of approved inventory and supply chain procedures.Team Performance: Achievement of departmental targets and effective supervision and development of direct reports.