Dispatch Specialist

Job RoleWe are looking for a reliable and proactive Dispatch Specialist to join our logistics team. The successful candidate will be responsible for coordinating daily deliveries, ensuring orders are dispatched on time, and resolving transport issues quickly and efficiently.Job Responsibilitiesi) Order Scheduling and Shipping Arrangements: Receive and arrange delivery orders, schedule vehicles, and coordinate loading according to delivery plansii) On-the-go Tracking and Timeliness Management: Track vehicles and shipments in transit, monitor delivery progress, and ensure on-time deliveryiii) Handling Exceptions and Coordinating Issues: Handle delays, breakdowns, cargo damage, and other transport exceptions, and coordinate timely solutionsiv) Daily Coordination Between Carriers and Drivers: Maintain daily communication with drivers, carriers, and internal departments to ensure smooth operationsv) Data Statistics and Report Submission: Record dispatch data, prepare daily dispatch reports, and submit delivery statistics on timeQualificationsi ) Experience Requirements: 1-3 years of experience in logistics transportation, same city / trunk line delivery scheduling, familiar with dispatch, loading, and route planning processesii) Skill Requirements: Ability to operate logistics systems is preferred, familiar with regional road conditions and logistics routesiii) Capability Requirements: Strong communication and coordination skills, able to liaise with drivers, carriers, and internal departments, and independently handle sudden incidents such as transportation delays and cargo damageiv) Competency Requirements: Meticulous and rigorous work style, strong sense of responsibility, good stress tolerance, able to adapt to temporary scheduling during peak seasons and urgent order scheduling