Sales Agents, Supervisors and Managers

1. Mobile Phones Field Sales AgentsReports to: Sales SupervisorLocation : LusakaNature Of Job: Commission BasedMain Purpose: To sale mobile phones directly to customers in the field (shops, markets, streets, door-to-door, companies) and grow the customer base.Duties:Ø Move in assigned territory / route to sell mobile phones by approach potential customers, demonstrate phone features and convince them to buy. Ø Meet and exceed daily / weekly / monthly sales targets.Ø Identify and recruit new customers, retailers, and bulk buyers. Ø Collect customer feedback and report market needs to the Sales Supervisor and also follow up on customers for repeat purchases and after-sales service. Ø Keep proper custody of stock assignedØ Comply with company sales policies, pricing and code of conductRequirements:l Grade 12 Certificatel Good communication skills in English and other Zambian local languages eg Bemba and Nyanjal Must be honest, hardworking, energetic and target-drivenl Experience in field sales / mobile phone sales is an advantagel Must be willing to work in the fieldl Proven track record in meeting sales targetsl Knowledge of digital financial services is a plusl Must have strong persuasive skills2. Mobile Phones Sales SupervisorReports to: Sales ManagerLocation : LusakaNature Of Job: Commission BasedSupervises: Field Sales AgentsMain Purpose: To supervise daily sales operations, ensure field agents meet targets, control stock, and maintain high sales performance in the assigned area / territory.Duties:Ø Supervise, coach and monitor daily activities of Field Sales AgentsØ Conduct field visits and spot checks on sales agents, discipline, motivate and report on performance of agents to the Sales ManagerØ Ensure agents meet daily, weekly and monthly sales targets for phones and follow up on under-performers.Ø Actively sell in the field when needed to support the agents to meet targets.Ø Ensure agents do not sell below or above the approved pricesØ Handle difficult customers, complaints, returns and warranty issues escalated by agentsØ Monitor competitor prices, promotions and new phone models and report to managementØ Prepare daily sales summary and reconciliations for the Sales ManagerØ Train new agents on products, sales techniques, company policies and customer handlingRequirementsl Diploma in Sales / Marketing / Business Administration or Grade 12 with at-least minimum 1 year of prior experience in as Field Sales Agent / Team Leader in mobile phones or FMCG or  similar rolel Strong leadership, communication and reporting skills l Must be honest, organised and able to work under pressure with targets3. Mobile Phones Sales Manager Reports to: Country Sales ManagerLocation : LusakaNature Of Job: Commission BasedSupervises: Sales TeamDutiesØ Set and achieve monthly sales targets for mobile phone and develop sales strategies and promotions to increase salesØ Recruit, train, supervise and motivate sales staffØ Monitor stock levels, order new stock and do stock countsØ Ensure correct pricing and prevent stock loss/theftØ Handle customer complaints, returns and warranty issuesØ Monitor competitor prices and market trendsØ Plan in-store promotions and manage social media salesØ Prepare daily, weekly and monthly sales reports and reconciliationsØ Find new customers, retailers and corporate clientsRequirements:l Diploma in Sales, Marketing, Business Administration or related fieldl Minimum 2  years of prior experience  in mobile phone sales or Fintech, or in any similar rolel Proven track record in sales and meeting targetsl Strong leadership, communication and negotiation skills.l Knowledge of sales processes and customer engagement strategiesAll interested candidates meeting the entry level requirements should send their CVs only to nchimunya@shenzhen-keyou.com School leaver are highly encouraged to apply for Field Sales Agents.