Operations and Administration Coordinator

About Talent House Ltd: We are a leading recruitment and HR consulting firm that operates as a link between people and companies in achieving a shared purpose. We offer creative, effective and flexible solutions that not only help individuals discover their career paths but provide organizations with talent they can recruit, develop and retain. About the role:Our client is looking for a proactive, highly organized, and execution-oriented Operations & Administration Officer to serve as the critical ground-level partner to our Project Lead during the high-growth 0-120 hubs phase. In this role, you will take full ownership of the daily physical and administrative machinery of our country's operations—covering local administration, select HR functions, vendor logistics, and government offices liaison. By mastering the execution of on-the-ground operations, you will directly enable the Project Lead to focus on strategic expansion, partnerships, and team building.Key Responsibilities:1. Local HR Administration & ComplianceAttendance & Leave Tracking: Act as the primary custodian of team attendance registers and leave logs, ensuring accurate tracking and reporting.HR Documentation & Onboarding: Manage the collection, signing, and secure filing of employment contracts, NDAs, and onboarding paperwork.Disciplinary Escalation: Act as the first point of contact for workplace grievances or policy infractions; document incidents objectively and escalate them promptly to the Growth Lead or Central HR.Expatriate Support: Partner with immigration consultants to manage, track, and process work permits, visas, and legal documentation for international staff.2. General Administration & Facilities ManagementOffice & Hub Operations: Oversee day-to-day facilities management, ensuring all workspaces and trading hubs are fully operational, secure, and well-maintained.Government & Regulatory Liaison: Act as the physical representative to local government offices, municipal councils, and regulatory bodies to manage statutory filings, permits, and licensing.Financial Admin Support: Assist with local banking setups, managing mobile money platform registrations, and processing local operational transactions securely.3. Procurement, Inventory & LogisticsVendor Management: Source, vet, and manage local suppliers for office utilities, repairs, and hub supplies, negotiating cost-effective rates.Inventory & Stock Control: Implement and maintain asset trackers and inventory control systems to ensure absolute visibility over company stock and property.Transport & Shipping Coordination: Coordinate internal transport bookings, fleet logistics, and support basic international shipping (import/export) documentation when required.Minimum Qualifications/ Traits:Proven Ground-Level Execution: 5+ years of experience in administration, procurement, or operational support, ideally within a fast-paced start-up, NGO, or commercial environment.Communication: Fluent in English.Early-Stage Setup Experience: Prior experience being an early hire (e.g., employee #1–5) or assisting a company in setting up its office and banking infrastructure from the ground up is highly desirable.Local Navigation: Demonstrated experience dealing directly with local government offices, local vendors, and immigration consultants.Skills & CompetenciesSystems & Tools: Proficient in MS Office (specifically Excel) and Google Workspace (Docs, Sheets) for data tracking and reporting.Discretion & Judgement: High integrity with the ability to handle sensitive HR issues, disciplinary matters, and financial data with absolute confidentiality.Autonomy: A self-starter mentality; comfortable operating with ambiguity in a high-stakes, rapidly scaling environment.Education: A Bachelor’s Degree or Diploma in Business Administration, Entrepreneurship, Human Resources, or a related field.Why You Should ApplyBe part of the most exciting growth phase of a company. We’ve proven our model and are focused on expansion. This position entails high impact, visibility, and opportunities to advance quickly.Work with great teammates in an international environment. Our team is spread across Canada, China, Tanzania, and Nigeria.Gain hands-on business building experience. Although we are a startup, we don’t expect you to just figure it out on your own. You’ll be given lots of responsibility but also lots of support to help you succeed.Compensation:The incumbent will receive a competitive salary commensurate with experience. To Apply:Please send your CV to careers@talenthousepeople.com before the 28th of October, 2026.