IT Administrator

Location: Lusaka, Zambia (in-office) | Type: Full-time | Reports to: CEOAbout VroomVroom is building Africa's most complete ride-hailing platform with a 100% digital focus. We're launching in Zambia in October 2026, with our Lusaka office serving as the continental headquarters.The RoleYou'll lead all IT-related activities across Vroom — keeping the app, backend, and internal systems stable, secure, and bug-free.Key ResponsibilitiesMonitor app and backend uptime, performance, and error ratesManage and maintain Vroom's cloud infrastructure (Firebase, AWS, and related services)Triage bugs and crashes, coordinating fixes with the development teamOwn the release QA checklist ahead of every App Store and Play Store submissionManage device, account, and access provisioning for the teamMaintain data security, backup, and disaster-recovery practicesMaintain documentation of Vroom's technical infrastructure and processesCompensationCompetitive, market-rate monthly base salaryUp to 100% of annual base salary in performance bonus, based on meeting system-uptime and reliability targetsMinimum Qualifications & SkillsBachelor's degree in Computer Science, Information Technology, or a related field required3+ years in IT administration, systems administration, or DevOpsExperience with cloud platforms (Firebase, AWS, or GCP)Familiarity with mobile app release pipelines (Expo/EAS, App Store Connect, Google Play Console) a strong plusStrong troubleshooting and incident-response skillsComfortable working independently with minimal supervisionApplicationApply online at apanivroom.com/careers — select this position and upload your CV and cover letter, orEmail your CV and cover letter to careers@apanivroom.com with "IT Administrator" as the subject