INTERNSHIP OPPORTUNITY

Internship Opportunity: Audit InternCredit Control Intern Client Care InternLocation: Lusaka, Zambia.Duration: 3 MonthsApplication Deadline: Monday, 7th SeptemberAbout UsClient Focus Solutions is a dynamic and growing professional services firm offering Audit, Tax, Immigration, Payroll and Advisory solutions to clients across various industries. We are committed to excellence, integrity, and innovation in all that we do.About the Role : Audit InternWe are looking for an enthusiastic Audit intern to join our team. This internship offers hands-on experience in financial auditing, tax preparation, and compliance processes, providing a solid foundation for a career in accounting and finance.Key ResponsibilitiesAssist in conducting financial audits and preparing working papers.Support in tax computations, returns, and filing processes.Perform analytical reviews and reconcile financial data.Research tax laws and regulations to ensure compliance.Provide general support to the audit and tax teams as needed.RequirementsDegree in Accounting, Finance, or a related field.Strong analytical and numerical skills.Excellent attention to detail and organizational abilities.Good knowledge of Microsoft Excel and accounting principles.Eagerness to learn and work in a fast-paced environment.What We OfferPractical experience in audit and taxation.Mentorship from experienced professionals.Exposure to real-world financial and regulatory environments.A supportive and collaborative team culture.About the Role : Credit Control InternWe're seeking a sharp, numbers-driven Collections Intern to join our Finance team. You'll play a key role in keeping our cash flow healthy — tracking outstanding balances, following up on payments, and helping protect the business from bad debt. This is a great launchpad into a career in finance or credit management.Key ResponsibilitiesMonitor client accounts daily for overdue or irregular paymentsFollow up on outstanding balances via calls, emails, and formal lettersPrepare and update debtors' aging reports and account reconciliationsAssist in negotiating and setting up payment plans with defaulting clientsKeep detailed, accurate records of all collection activities and communicationsSupport credit risk assessments for new and existing clientsWork closely with sales and finance to resolve billing disputes or discrepanciesFlag high-risk or long-overdue accounts to senior credit control staffContribute to month-end collections performance reportsEnsure all collection activities comply with company credit policy and relevant regulationsRequirementsDiploma or Degree in Business Administration, Accounting, Finance, or a related fieldStrong numerical, analytical, and problem-solving skillsConfident, persuasive communicator with solid negotiation skillsProficient in Microsoft Excel; familiarity with accounting/ERP systems is an added advantageHigh integrity and ability to handle confidential financial informationResilient and results-driven — able to work under pressure and meet deadlinesMeticulous attention to detailAssertive yet professional approach when engaging clients on sensitive mattersPrior exposure to finance, credit control, or collections is a plus, but not requiredWhat we offerPractical, real-world training in credit and financial risk managementMentorship from experienced finance professionalsDirect exposure to collections strategy and client negotiationClient Care Intern : About the RoleWe're looking for a warm, sharp, and proactive Client Care Intern to be the face and voice of our brand. If you love solving problems, building relationships, and making people feel heard, this internship will give you real, hands-on exposure to client relationship management in a fast-paced professional setting.Key ResponsibilitiesAct as the first point of contact for client inquiries via phone, email, and in-person visitsRespond promptly and professionally to client questions, concerns, and complaintsMaintain accurate, up-to-date client records in the company databaseSupport new client onboarding and guide clients through our products/servicesFollow up on unresolved issues to confirm client satisfactionLiaise with sales, operations, and finance teams to resolve client needs efficientlyHelp design and distribute client satisfaction surveys, and compile feedback reportsAssist in creating simple marketing/client communication materials (flyers, posters, social media graphics) where neededSupport the planning and execution of client engagement events and activitiesEscalate complex or sensitive issues to senior Client Care staff promptlyRepresent and protect the company's brand and reputation in every interactionRequirementsDiploma or Degree in Business Administration, Marketing, Public Relations, or a related fieldExcellent verbal and written communication skillsGenuine, client-first attitude with strong interpersonal skillsProficient in Microsoft Office (Word, Excel, Outlook)Knowledge of graphic design (Canva, Adobe Photoshop/Illustrator, or similar) is a strong added advantageHighly organized with the ability to multitask and prioritizeEmotionally intelligent — patient, empathetic, and calm under pressureSelf-starter who takes initiative and learns quicklyPrior customer service experience is a plus, but not requiredWhy Join UsReal, hands-on client relationship experienceDirect mentorship from experienced client care professionalsOpportunity to contribute creative ideas and grow your design portfolioHow to ApplyInterested candidates should send their CV and cover letter to recruitment@moorezambiacfs.co.zm with the subject line of the role being applied for by Monday, 7 September.