Rapha Nissi Industries

LOAN OFFICER

Rapha Nissi IndustriesCopperbeltformal/ professionalK0
Posted: 8/20/2026 • Closes: 9/19/2026

Job Description

Company OverviewWe are a Non-Banking Micro Finance Company in Zambia, seeking a dynamic loan officerto join our team.JOB PURPOSEThe purpose and role of the position is to vet Loan applications, recommend them forapproval, and ensure excellent customer service delivery.RESPONSIBILITIES● Achieve sales targets as set on a monthly basis.● Maintain excellent Customer service and care.● Achieve 100% collection target for all loans issued.● Ensure that Customers are served within the stipulated turnaround time (TAT).● Accurate data capture of reports and loan applications in the system.● Ensure compliance to all company policies and procedures.● Ensure the precise and persuasive promotion of all products.● Customer Retention/ Stakeholder Management.● Review credit scores, income, debts, and asset documents to assess a borrower'srisk and ability to repay.SKILLS AND REQUIREMENTS● Analytical Skills : strong ability to review financial records and calculate risk.● Attention to detail :Precision in handling legal paperwork and preventing processingerrors.● Grade 12 School Certificate● Business Degree or Higher Level Diploma, or any other professional qualification in arelated field● Experience in Sales and Marketing● Minimum 2 years working experience in micro finance, or banking institution is an added advantage.
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