PayGo Phones Business Manager

What you would be expected to do:1. Channel Acquisition and DevelopmentManage the recruitment, training and onboarding of new phone-selling agents specialised in selling Sun King phones or any other available brandsOversee the growth of the agent base of phone-selling agents as per set goals in the annual operating rhythmDrive the categorisation of agents based on sales productivity and prioritise agents’ development2. Revenue and ProductivityDevelop Strategic plans to achieve set Revenue goals on number of units of phone sold by month and year Set up plans to grow and meet specific phone model goals, driving unique sales strategies aimed at growing each phone segment or modelWork with the team to ensure optimum channel revenue growth by driving agent productivity 3. Portfolio Repayment ManagementEnsure the overall phone portfolio achieves set Phones Quality of Sale goals Develop strategies and interventions that will improve repayments by tracking the agent's portfolio repayment performance, default rates and at-risk accountsStreamline phone replacement and warranty processes to improve overall repayments and customer satisfaction.4. Agent Branding, Engagement and SupportEnsure that all phone selling agents are properly branded with all merchandise and collateral distributed timely and effectively.Frequent agent meeting and visits to improve engagement, work on resolutions and build relationshipsEnsure optimum stocking, achieving set inventory levels as well as adhering to set guidelines and processes.5. Strategic Trade and Channel ActivationsWork with the marketing team and plan for strategic activation and awareness campaigns to improve brand awareness and drive salesEngage the phone selling agents in planning daily localised activities that are relevant to area operations, strengths and abilitiesPlan for periodic campaigns and awards to motivate agents and improve channel growth and retention.6. Team ManagementOptimum staffing based on projected business growth and expansionsProper and timely communication of goals to the direct reports ensuring each one is aligned to expectation.Periodic reviews and strategy setting with teams ensuring that the channel remains on track to deliver set goalsMentoring the team and keeping them motivated for optimum performance and retention.You might be a strong candidate if you have:Hold a degree in a business-related field or have a minimum of six (8) years working in a field sales role in the FMCG, microfinance, banking or telecom industries. An MBA will be an advantage.A strong background in agent management and channel development with a bias towards devices.Be a strong team player with great people skills to mentor teams to deliver on expectations.Deep knowledge of both urban and peri-urban and rural markets.Basic digital literacy (CRM, stock tools).Strong communication and problem-solving abilities.Willingness to travel extensively (5 days/week in the field).Are comfortable working with MS Excel and PowerPoint.What Sun King offers:Professional growth in a dynamic, rapidly expanding, high-social-impact industryAn open-minded, collaborative culture with enthusiastic colleagues driven by the challenge ofinnovation and making a profound impact on people and the planet.A truly multicultural experience: you will have the chance to work with and learn from people fromdifferent geographies, nationalities, and backgrounds.Structured, tailored learning and development programs that help you become a better leader, manager,and professional through the Sun King Center for Leadership.