Project Coordinator (Fiber)

1. Project Planning & CoordinationDevelop project timelines, budgets, and resource allocation plans.Coordinate with internal teams, contractors, and external stakeholders.Ensure material and equipment availability for seamless execution.Monitor project progress and address potential risks proactively.2. Supervision & Team ManagementLead and manage fiber optic installation teams.Assign tasks and ensure proper workflow efficiency.Monitor workforce productivity and ensure adherence to safety protocols.3. Installation & Maintenance OversightOversee fiber optic cable ADSS installation, splicing, and termination.Ensure proper cable routing to minimize signal loss and disruptions.Supervise preventive and corrective maintenance activities.Catalogue and record all works on company systems.4. Quality Control & ComplianceEnsure compliance with industry and company standards.Perform inspections to verify the quality of installations.Conduct OTDR and power meter tests to assess fiber performance.5. Troubleshooting & Problem-SolvingDiagnose and resolve fiber optic faults and connectivity issues.Work closely with technical teams to ensure quick restoration.Implement strategies to minimize downtime and service disruptions.6. Reporting & DocumentationMaintain records of fiber optic routes, test results, and project milestones.Prepare progress reports and submit them to management.Track inventory usage and order replenishments as needed-Fiber accessories.7. Stakeholder CommunicationLiaise with clients to ensure project expectations are agreed and met.Provide regular updates on project status and potential challenges.Address customer concerns and implement necessary corrective actions.Obtain wayleaves from councils8. Health & Safety EnforcementEnforce adherence to health and safety regulations.Conduct risk assessments and implement preventive measures.Organize safety training for technicians and site workers.Impact on the Company Deliverables and SLAs1. Project Efficiency and TimelinessEnsuring projects are completed on schedule improves network expansion and customer satisfaction.Reducing delays enhances revenue generation and optimizes resource utilization.2. Service Quality and ReliabilityAdhering to quality standards minimizes faults and ensures a stable network.High-quality installations reduce maintenance costs and service disruptions.3. Compliance with SLAsEnsuring prompt response to faults aligns with service level agreements.Maintaining uptime percentages guarantees contractual obligations are met.Quick fault resolution (Mean Time to Repair – MTTR) enhances customer trust.4. Cost Management and Budget AdherenceEfficient planning helps avoid unnecessary expenses.Keeping material wastage low contributes to cost savings.5. Customer Satisfaction and Business GrowthTimely installations and quick issue resolutions boost customer confidence.Positive client feedback leads to business expansion and repeats contracts.Well-maintained fiber networks reduce complaints and improve overall user experience.EducationDiploma or Bachelor's degree in Telecommunications, Electrical/Electronic Engineering, IT, Project Management, or a related discipline.Experience:Minimum 3 years' experience in telecommunications, fibre infrastructure deployment, network projects, or a similar environment, with at least 1–2 years in project coordination.Technical knowledge:Good understanding of fibre optic installation, splicing, testing, fibre routes, ODFs, network infrastructure, and fibre deployment processes.Project skills:Ability to coordinate contractors and technical teams, track project progress, manage project documentation, monitor timelines and costs, prepare reports, and escalate risks/delays.Computer skills:Strong Microsoft Excel and MS Office skills. Experience with project management, GIS or network planning tools would be an advantage.Personal competencies:Strong organisational skills, attention to detail, communication, problem-solving, stakeholder management, ability to work under pressure, and willingness to travel to project sites.