SALES AND ADMIN OFFICER

Sales and Administration Officer (Insurance)Location: LusakaEmployment Type: Full-TimeWe are seeking a motivated, organized, and customer-focused Sales and Administration Officer to join our growing insurance team. The successful candidate will play a key role in driving sales, delivering excellent customer service, and providing efficient administrative support to ensure smooth day-to-day operations.Key ResponsibilitiesPromote and sell insurance products to new and existing clients.Identify prospective customers and generate new business opportunities.Build and maintain strong relationships with clients.Prepare quotations, policy documents, and renewal notices.Process new business applications, policy amendments, and claims documentation.Maintain accurate customer records and filing systems.Handle customer inquiries professionally, both in person and via phone/email.Prepare sales reports and administrative documentation.Support the branch or office with general administrative duties.Ensure compliance with company policies and insurance regulations.Qualifications and ExperienceDiploma or Bachelor's degree in Business Administration, Marketing, Insurance, Finance, or a related field.Minimum of 2 years' experience in sales, administration, or the insurance industry is an added advantage.Strong communication and interpersonal skills.Excellent customer service orientation.Good organizational and time management skills.Proficiency in Microsoft Office applications.Ability to work independently and meet sales targets.Key CompetenciesSales and negotiation skills.Administrative and record-keeping skills.Attention to detail.Problem-solving ability.Professional integrity and confidentiality.Team player with a positive attitude.What We OfferCompetitive salary.Performance-based incentives.Professional development opportunities.Supportive and dynamic work environment.How to ApplyInterested candidates should submit their application letter, detailed CV, and copies of relevant qualifications to info@fairfundcapital.com by 14th August 2026.Only shortlisted candidates will be contacted.Join our team and help provide insurance solutions that protect what matters most.