Human Resources Officer

Job SummaryChibanje Capital Resources Limited is a fast-growing loan services company in Zambia.We are looking for a proactive, disciplined and results-oriented Human Resources Officer to support the company's rapid growth by attracting high-quality talent, strengthening employee performance, ensuring compliance with labour laws, and helping build a high-performance culture.The successful candidate must be able to work independently, maintain confidentiality, execute HR processes efficiently, and partner closely with management. Key ResponsibilitiesRecruitment & Talent Acquisition* Manage the full recruitment cycle from job advertisement to onboarding.* Screen applications and conduct initial interviews.* Coordinate interviews with hiring managers.* Conduct reference and background checks.* Prepare employment contracts and offer letters.* Maintain a strong talent pipeline for future hiring needs.2. Employee Onboarding & Offboarding* Coordinate employee induction and orientation.* Prepare onboarding documentation.* Ensure all company assets are issued and recorded.* Manage resignation, termination and exit clearance processes.* Conduct exit interviews and prepare reports.3.HR Administration* Maintain accurate employee personnel files.* Update HR records and employee database.* Monitor probation periods and contract renewals.* Prepare HR reports and workforce statistics.* Ensure confidentiality of employee information.4. Performance Management* Coordinate probation evaluations.* Track KPI completion and performance review schedules.* Support management in implementing performance improvement plans.* Assist management in identifying training and development needs.5. Employee Relations* Handle employee queries professionally.* Assist in disciplinary investigations and hearings.* Prepare warning letters and disciplinary documentation.* Help resolve workplace conflicts fairly and professionally.* Promote a positive and performance-driven working environment.6.Payroll & Attendance* Prepare monthly payroll input.* Verify attendance, leave and overtime records.* Coordinate statutory deductions and employee records.* Ensure payroll information is accurate before processing.7. Compliance* Ensure compliance with the Employment Code Act and other applicable labour legislation.* Maintain HR policies and employee handbook.* Support internal HR audits.* Ensure statutory HR documentation is properly maintained.8. Training & Development* Coordinate internal and external training programmes.* Maintain employee training records.* Monitor mandatory compliance training.9. Other Responsibilities* Support company culture initiatives.* Organize employee engagement activities where appropriate.* Perform any other HR-related duties assigned by management. Minimum Qualifications* Bachelor's Degree in Human Resource Management, Business Administration or related field.* Minimum 2 years' experience in Human Resources.* Good knowledge of Zambian Labour Laws.* Proficiency in Microsoft Office.* Experience using HRIS or payroll systems is an advantage.* Membership with the Zambia Institute of Human Resource Management (ZIHRM) is preferred. Applicants who are eligible for registration are encouraged to apply. Competencies* High integrity and confidentiality.* Strong interpersonal and communication skills.* Excellent organisational skills.* Ability to multitask in a fast-paced environment.* Attention to detail.* Good report writing skills.* Strong problem-solving ability.* Ability to work independently with minimal supervision.* Positive attitude and willingness to learn.Key Performance Indicators (KPIs)* Time-to-fill vacancies.* Quality of recruitment.* Staff retention during probation.* Timely and Accuracy of payroll inputs.* Timely completion of performance reviews.* HR report submission on schedule.* Employee file compliance rate.* Employee attendance and disciplinary record management.* Compliance with labour legislation.* Employee satisfaction with HR support. What We Offer* Competitive salary.* Performance-based career growth.* Opportunity to work in one of Zambia's fast-growing fintech companies.* Continuous learning and professional development.* Dynamic and performance-driven working environment.anyone interested can send your CV and related certficate to hr@chibanjecapital.com deadlne is Aug 31st 2026.