Technician

VACANCY ANNOUNCEMENTTechnician – Security SystemsLocation: Lusaka, ZambiaArm Secure Ltd is a leading security solutions provider committed to delivering innovative and reliable electronic security services. We are looking for a skilled, dedicated, and results-oriented Technician to join our Technical Department.Position SummaryReporting to the Technical Manager, the successful candidate will be responsible for the installation, programming, maintenance, troubleshooting, and repair of a wide range of electronic security systems for residential and commercial clients while ensuring high-quality customer service and technical support.Key ResponsibilitiesThe successful candidate will be responsible for:Installing and configuring IDS and Paradox alarm systems.Installing, programming, and commissioning CCTV systems (Analog and IP), DVRs, NVRs, and remote viewing applications.Installing, servicing, and repairing sliding and swing gate motors.Installing, energizing, testing, and maintaining electric fence systems.Programming alarm panels, sensors, keypads, and remote controls.Conducting system testing, fault diagnosis, repairs, and preventive maintenance.Installing and maintaining biometric access control systems (ZKTeco and Hikvision).Installing and supporting guard monitoring systems.Performing network setup, including routers, switches, cabling, and IP addressing.Responding promptly to service call-outs, alarm faults, and emergency breakdowns.Conducting site surveys and recommending appropriate security solutions.Providing user training on installed systems.Completing job cards, service reports, and maintaining accurate installation and maintenance records.Maintaining tools, equipment, and stock materials.Ensuring compliance with health and safety standards.Building and maintaining excellent customer relationships through professional service delivery.Performing any other duties assigned within the scope of the role.Minimum QualificationsDiploma, Advanced Diploma, or Degree in Electrical, Electronic, or related Engineering.Valid practicing licence.Additional certifications in security systems installation will be an added advantage.ExperienceApplicants should have practical experience in:IDS Alarm Systems.Paradox Alarm Systems (programming and troubleshooting).CCTV systems (Analog and IP).Gate motor installation and maintenance.Electric fence installation and maintenance.Biometric access control systems.Guard monitoring systems.Electrical installations.Network configuration, including routers, switches, cabling, and IP addressing.Required CompetenciesStrong technical troubleshooting and diagnostic skills.Excellent customer service and communication skills.Good computer literacy for system programming and configuration.Ability to work independently with minimal supervision.Strong problem-solving and analytical skills.Physically fit and willing to work at heights and in outdoor environments.Reliable, honest, and self-motivated.Ability to work effectively as part of a team.Only shortlisted candidates will be contacted.Arm Secure Ltd is an equal opportunity employer and encourages applications from suitably qualified candidates.