Radiology Diagnostic Imaging - Center Manager

Job Description : Diagnostic Radiology Center ManagerLocation              : Kitwe, ZambiaReports To          : Board of Directors / Chief Medical OfficerPosition Type    : Full-time, PermanentJob PurposeThe Diagnostic Radiology Center Manager is responsible for the overall operational, financial, and administrative management of the radiology center. This role ensures the delivery of high-quality diagnostic imaging services (such as X-ray, Ultrasound, CT, and MRI) while maintaining strict regulatory compliance, optimizing patient workflows, and driving the strategic growth of the center in the Zambian healthcare market.KEY RESPONSIBILITIES1. Operations & Patient Workflow Management-       Oversee daily center operations to ensure optimal patient throughput and minimal wait times.-       Implement and maintain efficient workflows for patient registration, scheduling, imaging, and report dispatch.-       Manage the Radiology Information System (RIS) and Picture Archiving and Communication System (PACS) to guarantee seamless data handling.-       Ensure the center maintains a clean, safe, and patient-friendly environment.2. Financial Management & Business Growth-       Develop, manage, and monitor the center’s annual operating budget.-       Oversee billing processes, cash management, and reconciliation, ensuring leakages are minimized.-       Formulate and execute marketing strategies to build strong referral networks with local hospitals, private clinics, and general practitioners across Zambia.-       Analyze key performance indicators (KPIs) such as patient volume, revenue per modality, and operating costs to drive profitability.3. Human Resource Leadership-       Lead, mentor, and manage a multidisciplinary team including Radiographers, Sonographers, Radiologists, nurses, and administrative staff.-       Design and manage staff duty rosters to ensure adequate coverage and compliance with local labor laws.-       Conduct regular performance appraisals and identify continuous professional development (CPD) opportunities for clinical staff.4. Regulatory Compliance & Quality Assurance-       Ensure total compliance with the Radiation Protection Authority (RPA) of Zambia guidelines and licensing requirements.-       Maintain alignment with the Health Professions Council of Zambia (HPCZ) and the Ministry of Health regulations.-       Oversee rigorous Quality Assurance (QA) and Quality Control (QC) programs for all radiation and imaging equipment.-       Enforce strict radiation safety protocols (ALARA principle) for both patients and staff.5. Supply Chain & Equipment Maintenance-       Manage relationships with equipment vendors (e.g., GE, Siemens, Philips) and oversee Planned Preventive Maintenance (PPM) contracts to minimize machine downtime.-       Supervise the procurement and inventory control of radiology consumables (e.g., contrast media, films, syringes).Required Qualifications & ExperienceEducation:-       Bachelor’s degree in Radiography, Diagnostic Imaging, Healthcare Administration, Business Administration, or a related field.-       An MBA or a Master’s degree in Healthcare Management will be a distinct advantage.Experience:Minimum of 5 years of progressive experience in a healthcare management or supervisory role.Direct experience managing a diagnostic imaging facility or a major hospital radiology department is highly preferred.If from a clinical background, must be registered and hold a valid practising license from the Health Professions Council of Zambia (HPCZ) or the Radiation Protection Authority (RPA).Core Competencies & Skills-       Market Knowledge: Solid understanding of the Zambian healthcare landscape, including private insurance dynamics (NHIMA and private providers) and medical referral systems.-       Technical Savvy: Strong familiarity with modern radiology modalities (Digital X-Ray, Ultrasound, CT, MRI) and IT systems (RIS/PACS).-       Leadership: Proven ability to manage diverse teams, resolve conflicts, and foster a collaborative work culture.-       Communication: Excellent verbal and written communication skills for interacting with patients, corporate clients, medical professionals, and regulatory bodies.How to ApplyIf you feel you are a suitable candidate, forward your CV to info@sanketsunsol.com.