
Organizational Development Officer
Trust Edge Financial ConsultingKayungaformal/ professionalK0
Posted: 7/11/2026 • Closes: 8/10/2026
Job Description
The Organizational Development Officer is responsible for designing, implementing, and evaluating organizational development initiatives that enhance organizational effectiveness, employee engagement, leadership capability, and overall workforce performance. The role focuses on driving change management, performance improvement, talent development, succession planning, organizational culture, and continuous improvement initiatives aligned with the organization's strategic objectives.Key ResponsibilitiesDevelop and implement organizational development strategies that support the organization's vision, mission, and strategic goals.Conduct organizational assessments to identify capability gaps, workforce needs, and opportunities for improvement.Design and implement organizational restructuring, workforce planning, and job evaluation initiatives.Coordinate performance management processes, including goal setting, performance reviews, and development planning.Lead change management initiatives to support business transformation and organizational growth.Develop employee engagement programs to improve motivation, productivity, and retention.Design and facilitate leadership development and management capability-building programs.Coordinate succession planning and talent management initiatives for key positions.Analyze workforce data and prepare reports on organizational performance, employee engagement, turnover, and productivity.Review and recommend improvements to organizational structures, business processes, and operational workflows.Develop competency frameworks and career development pathways across all departments.Coordinate learning needs assessments and collaborate with the Learning and Development team to implement appropriate training solutions.Promote organizational culture initiatives that reinforce company values and desired workplace behaviors.Develop policies, procedures, and best practices related to organizational development and workforce effectiveness.Monitor the effectiveness of organizational development programs and recommend continuous improvements.Collaborate with department heads to improve team performance and organizational capability.Support organizational change communication and stakeholder engagement activities.Participate in strategic planning sessions and provide organizational development insights.Ensure compliance with labor laws, organizational policies, and industry best practices.Perform any other duties assigned by management.QualificationsEducationMaster's Degree in Human Resource Management, Organizational Development, Industrial Psychology, Business Administration, Organizational Psychology, Public Administration, or a related field.Professional certifications such as SHRM-CP/SHRM-SCP, CIPD, HRCI, Certified Organizational Development Professional (CODP), Change Management Certification, or Project Management certification will be an added advantage.ExperienceMinimum of 5 years of progressive experience in organizational development, human resources, talent management, change management, organizational effectiveness, or a related field.Demonstrated experience in designing and implementing organizational development initiatives.Proven experience in performance management, employee engagement, succession planning, and organizational change.Experience in organizational design, workforce planning, and business process improvement.Experience facilitating workshops, leadership development programs, and organizational assessments.Required Skills & CompetenciesStrong knowledge of organizational development principles and methodologies.Excellent strategic thinking and organizational planning skills.Strong analytical, research, and problem-solving abilities.Excellent leadership and stakeholder management skills.Strong change management and transformation capabilities.Outstanding communication, facilitation, and presentation skills.Ability to influence and build strong working relationships across all organizational levels.Knowledge of performance management systems and talent development frameworks.Strong project management and coordination skills.Excellent report writing and policy development skills.High level of integrity, professionalism, and confidentiality.Strong data analysis and workforce analytics capabilities.Proficiency in Microsoft Office Suite and Human Resource Information Systems (HRIS).Ability to manage multiple priorities in a dynamic environment.Strong coaching, mentoring, and conflict resolution skills.Key Performance Indicators (KPIs)Employee engagement and satisfaction scores.Organizational development program effectiveness.Leadership development outcomes.Performance management completion and effectiveness.Employee retention and turnover rates.Succession planning readiness.Organizational capability improvement.Change management project success rate.Training and development impact.Workforce productivity improvements.Timeliness and quality of organizational development initiatives.Compliance with organizational policies and HR best practices.
About the Role
- Category-
- Positions1
- ContactApply via app
More Active Jobs
Consumer Lending – Direct Sales Agents
AB Bank Zambia
Zambia
Assistant Supervisors
Golden Oaklet at Home Limited
Zambia
Multiple Positions
Citizens Economic Empowerment Commission
Zambia
Personal Assistant to CEO
Standard Chartered
Lusaka, Zambia
Merchant Acquisition Sales & Service Coordinator
First Capital Bank
Lusaka, Zambia