Talent Manager

Location                    :          LusakaReports to                 :          Human Resources ManagerMinimum Qualification: Bachelor’s Degree in Human Resources, Business/Public Administration or equivalentJob OverviewTalent and Development Manager (T&DM) will be responsible for ensuring that AMZ Staff are fully trained up and can do their jobs effectively by helping employees learn new skills and develop existing ones.S/he will also lead in helping to design and develop training programs and also work with the employers to establish the company’s needs. This will help to co-ordinate the courses and ensures it works for the organisation’s present and future needs. The T&D Manager will also be responsible for employer value proposition, employee engagement and conducting regular staff appraisals to keep an eye on their progress and ensuring other opportunities are available for ongoing development.Key AccountabilitiesOverall management and building capacities of staff involved in training activities as required. This includes, but is not limited to:Ensure talent sourcing and recruitment is done on time and as per planEnsure effective orientation and onboarding of new staff into AMZ Develop a good working relationship with all staff and carry out regular Training Needs Assessments for input into the training planDraw up and update AMZ annual training plans and budget and managing the training budget effectivelyCoordinate the development of training materials required for internal trainings and ensure they updated constantlyFacilitate the delivery of the training to staffEnsure full and effective use of the Performance Management module on the business ERP in use and ensure that they are done on timeEnsure staff succession plans are being implemented effectively across AMZ by constant monitoringEnsure Trainee Officers’ training is conducted effectively to ensure maximum confirmation rateProvide monthly training reports with detailed analysis of trends, challenges and gaps for improvementAssist Management identify performing staff for possible training and inclusion into the Succession planning pool and PromotionsManage Staff Reward and recognition programs including the internal rewards scheme as well as external awardsEnsure to put in place an effective training monitoring and evaluation process to determine the effectiveness of all staff trainingsManage the employer value proposition and ensure that employee engagement through the management of various staff engagement activitiesEnsure the AMZ Values and culture is understood and imbedded in all staffConduct timely review of process and procedures to ensure that they support the organisational cultureDrive initiatives that will enhance staff engagement and retentionQualificationsBachelors Degree in Human Resource Management, Business / Public Administration or related disciplineA relevant Masters Degree is an added advantageZHRIM CPD Level 1 and 2 are an added advantageAt least 5 years’ experience in a similar roleExperience/knowledge in microfinance operations and service delivery maintenance is an added advantageRequired CompetenciesAnalytical skills and problem solving by focusing on analysis and trendsAbility to manage resources efficiently (human resources as well as physical assets)Good leadership, communication, supervision, training/coaching skillsGood written and spoken EnglishResponsibility for compliance with policies and proceduresAbility to comply himself/herself as well as to enforce it in other staff members in order to achieve increased efficiencyAll applications should be sent through e-mail to: recruitment@agoramicrofinance.co.zm. All applications should be clearly marked Talent & Development Manager in the subject line.