Hotel Receptionist

Hotel ReceptionistNumber of Positions: 2 femalesWork Location: LusakaJob Responsibilities:- Responsible for hotel front desk reception, warmly welcoming guests during check-in and check-out.- Handle procedures related to guest check-in, check-out, and extensions.- Answer phone calls, handle customer inquiries, reservations, and complaints.- Assist guests in resolving any issues encountered during their stay.- Responsible for cashier duties, account registration, and daily business report preparation.- Maintain the cleanliness of the front desk area and uphold a good hotel image.- Maintain good communication and coordination with the housekeeping department and other departments.- Complete other tasks assigned by superiors.Job Requirements:- Age 18-30 - High school education or above.- Good communication skills; Chinese language proficiency is preferred.- Proficient in computers and office software.- Responsible and conscientious, with strong service awareness and team spirit.- Experience in hotels, customer service, or front desk work is preferred.- Able to work in shifts, including night shifts.Salary and Benefits:Salary: negotiableWork meals providedAccommodation providedOther benefits: negotiableApplication Method:Please send your resume to the email: 791150245@qq.com，Please add your photo to the resume