OPTICIAN / OPTICAL OFFICER

VACANCY ANNOUNCEMENTOPTICIAN / OPTICAL OFFICERJoin Our Growing Healthcare TeamClinic-24 Medical Centre, a leading private healthcare provider in Kapiri Mposhi dedicated to delivering quality, accessible, and patient-centered healthcare services, is seeking to recruit a highly motivated, dynamic, and results-oriented Optician / Optical Officer to join our team.This position offers an exciting opportunity for a professional who is passionate about eye care, business growth, customer service excellence, and community engagement.Position: Optician / Optical OfficerLocation: Clinic-24 Medical Centre, Plot 2851, Site and Service Road, KTC, Kapiri MposhiJob PurposeThe Optician / Optical Officer will be responsible for providing professional eye care services, dispensing optical products, promoting eye health awareness, and actively marketing the facility's ophthalmic and general healthcare services through community and corporate outreach programs.The successful candidate will play a key role in expanding the facility's client base by building relationships with individuals, organizations, schools, companies, and other stakeholders.Key ResponsibilitiesClinical and Optical ServicesConduct visual acuity assessments and preliminary eye examinations.Dispense prescription spectacles and optical accessories.Assist patients in selecting suitable frames and lenses.Educate patients on proper eye care and maintenance of optical devices.Maintain accurate patient records and optical inventory.Ensure compliance with professional and ethical standards in eye care service delivery.Work closely with other healthcare professionals to facilitate referrals and comprehensive patient care.Marketing and Business DevelopmentDevelop and implement marketing strategies to increase utilization of optical and general healthcare services.Conduct regular community sensitization and awareness campaigns on eye health.Organize and participate in outreach programs, health fairs, and screening activities.Conduct corporate visits to companies, institutions, schools, churches, and government departments to promote Clinic-24 Medical Centre services.Establish and maintain strong relationships with corporate clients and community leaders.Identify new business opportunities and partnerships that enhance service utilization.Represent Clinic-24 Medical Centre professionally during external engagements.Prepare outreach and marketing reports highlighting achievements and opportunities.Customer Service and CommunicationDeliver exceptional customer service to patients and clients.Respond professionally to inquiries and provide accurate information regarding available services.Build trust and maintain positive relationships with patients and stakeholders.Handle customer concerns professionally and efficiently.Qualifications and ExperienceMinimum RequirementsDiploma or Degree in Optometry, Optical Dispensing, Ophthalmic Nursing, Clinical Ophthalmology, or a related field.Registered with the professional regulatory body with HPCZ or NMCZ and has a valid practicing license.Minimum of two (2) years' relevant work experience in optical practice or eye care services.Experience in marketing healthcare services will be an added advantage.Valid driver's license will be an added advantage.Experience in insurance billing is desirable.A marketing background or qualification will be an added advantage.Required Competencies and AttributesThe ideal candidate should possess:Professional SkillsStrong knowledge of optical products and eye care services.Excellent patient assessment and customer service skills.Ability to work independently with minimal supervision.Good organizational and record-keeping skills.Marketing and Communication SkillsExcellent interpersonal and communication skills.Strong presentation and public speaking abilities.Proven ability to market healthcare services and build client relationships.Confidence in conducting community and corporate presentations.Ability to develop marketing initiatives and achieve set targets.Personal AttributesHardworking and self-motivated.Honest, trustworthy, and dependable.Results-oriented and innovative.Professional appearance and conduct.Team player with strong collaboration skills.Ability to work under pressure and meet deadlines.Passionate about community service and healthcare promotion.Willingness to travel for outreach and marketing activities.Application ProcedureInterested and suitably qualified candidates should submit:Application LetterUpdated Curriculum Vitae (CV)Certified copies of Academic and Professional QualificationsRelevant Professional Registration Certificates (where applicable)At least two (2) professional referencesApplications should be sent to:The Human Resources Office Clinic-24 Medical Centre Plot 2851, Site and Service Road, KTC, Kapiri Mposhi📧 Email: info@clinic24medicalcentre.comClosing Date25th June, 2026Clinic-24 Medical Centre is an Equal Opportunity Employer. Only shortlisted candidates will be contacted."Delivering Quality Healthcare, Closer to You."