BRANCH COORDINATOR

Job Title: Branch CoordinatorRole Overview: Spectrum Credit Limited is seeking a results-driven andpeople-focused Branch Coordinator to lead operations, drive performance, andfoster a culture of excellence at one of our branches. This is a leadershiprole for someone who thrives on accountability, team development, anddelivering exceptional customer service.Location/ Branches: MbalaKey Responsibilities:·      Oversee day-to-day branch operations, ensuring compliance withinternal policies and regulatory standards.·      Drive branch performance against KPIs, including loandisbursement, collections, customer satisfaction, and staff productivity.·      Lead, coach, and develop branch staff to meet individual and teamgoals.·      Ensure timely resolution of customer queries and maintain highservice standards.·      Monitor risk, escalate concerns, and implement corrective actionswhere necessary.·      Collaborate with Head Office to align branch strategy with companyobjectives.·      Champion Spectrum Credit’s values and culture within the branch.Requirements:·      Bachelor’s degree in business administration, Finance, or relatedfield (ZAQA-certified).·      Minimum 5 years’ experience in financial services, with at least 2years in a supervisory or leadership role.·      Strong understanding of credit products, customer service, andoperational controls.·      Proven ability to lead teams, manage performance, and driveresults.·      Excellent communication, interpersonal, and conflict resolutionskills.·      High integrity, emotional intelligence, and commitment tocompliance.·      Ability to work independently and make sound decisions underpressure.How to ApplyIf you are passionate about the role anddriving business success, we’d love to hear from you! 1.   Attach your CV, Professional and Academic qualifications, copy of NRC as one file2.   The file name should follow this format: Name_Position_Location3.   Send to jobs@spectrumcreditltd.com ENSURE YOU CLEARLY STATE THE JOB TITLE AND BRANCH YOU APPLYING FOR IN THE SUBJECT LINE.Application deadline: 17th June 2026 ONLY SHORTLISTEDCANDIDATES WILL BE CONTACTED FOR AN INTERVIEW.