
Security Guard supervisor
Miro Command Protection SecurityLusakaformal/ professionalK0
Posted: 5/8/2026 • Closes: 6/7/2026
Job Description
The Security Guard Supervisor is responsible for overseeing daily guard operations, discipline, deployment, attendance management, and ensuring all guards meet MCP SECURITY standards.This role requires a mature, firm, reliable, and highly responsible leader who can enforce discipline, solve operational challenges quickly, and maintain client satisfaction.KEY RESPONSIBILITIESA. Guard Supervision & DeploymentEnsure all sites are manned daily (day & night).Confirm guard reporting and attendance before each shift.Ensure guards wear full uniform, are neat, and report sober.Replace absentees quickly and report to management immediatelyConduct surprise spot checks at all sites.B. Discipline & Conduct ManagementEnforce company rules on absenteeism, drunkenness, late reporting, and uniform violations.Issue warnings and recommend disciplinary action where needed.Ensure guards do not sleep on duty or abandon posts.Prevent guards from reporting in casual clothes or without uniformC. Training & Performance MonitoringTrain new guards on duties, code of conduct, and company policies.Coach guards on customer service, patrol, communication, and alertness.Maintain high performance and discipline across all sites.D. Reporting & CommunicationSubmit daily reports on guard attendance, challenges, and site conditions.Report misconduct, absenteeism, or emergencies without delay.Coordinate with operations team before making any changes on-site.Address client concerns quickly and professionally.E. Operational LeadershipEnsure efficient deployment to reduce unnecessary transport costs.Ensure guards living near sites are prioritized for deployment.Monitor guard behavior after payday and enforce discipline.Support investigations on guard misconduct or site-related issues.3. QUALIFICATIONS & EXPERIENCEGrade 12 full CertificateBasic Computer literacyValid drivers license Minimum 2–3 years experience in security supervisionAcademic qualification in security operations or Management will be an added advantageStrong leadership, discipline, and operational controlMust be strict, reliable, and confident enforcing rulesAble to communicate clearly in English (writing & speaking)Physically fit and mentally stable.No criminal recordAge between 28 and 50 years preferredKEY ATTRIBUTES WE REQUIREStrong leadership and disciplineExcellent communication and conflict managementAbility to work under pressure and solve problems fastHigh levels of integrity, discipline , reliability and accountabilityTeam player with firm decision-makingAbility to manage conflicts and solve problems.Good knowledge of security procedures and emergency response.If you believe you meet the above qualifications and can perform the duties stated, please send your updated CV to:📧 jobsmirroenterpriseszm@gmail.comOnly shortlisted candidates will be contacted.
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