
Debt Recovery Officer
Talent House LtdLusakaformal/ professionalK0
Posted: 5/8/2026 • Closes: 6/8/2026
Job Description
About Talent House Ltd: We are a leading recruitment and HR consulting firm that operates as a link between people and companies in achieving a shared purpose. We offer creative, effective and flexible solutions that not only help individuals discover their career paths but provide organizations with talent they can recruit, develop and retain. About the role:Mighty Fin is looking for experienced collections professionals who understand high-pressure, performance-driven recovery environments within microfinance and fintech lending. Candidates must already know how to manage delinquent digital loan portfolios, negotiate repayments, and drive recoveries while maintaining professionalism and compliance.Key Responsibilities:Drive collections performance and reduce portfolio delinquencyNegotiate repayment plans and settlementsConduct recovery follow-ups across digital and physical channelsEscalate chronic defaults for legal or external recovery actionMaintain accurate recovery records and reportingCollaborate with sales and risk teams to improve portfolio qualityDesired Skills and Experience Minimum 3 years collections or recoveries experience in:MicrofinanceFintechBankingAsset financeCredit operationsProven track record managing delinquent loan portfoliosExperience handling:Bucket collectionsSkip tracingLoan restructuringRecovery negotiationsField recoveriesStrong understanding of loan lifecycle management and delinquency controlAbility to meet aggressive recovery targetsExperience using collections systems and customer engagement platformsCompensation:The incumbent will receive a competitive salary commensurate with experience.To Apply:Please send your CV to careers@talenthousepeople.com before the 18th of May, 2026.
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