Operations Associate

We Are Hiring an Operations AssociateHi there, if you enjoy getting things done, keeping work organised, following up, and making sure nothing falls through the cracks, this role might be exactly what you’re looking for.At Rivuuz, we help homeowners build smarter. We manage residential construction projects from start to finish, making sure our clients stay on budget, work with the right professionals, and avoid costly mistakes.A big part of making this work is ensuring that day-to-day operations run smoothly across procurement, project execution, and finance. That’s where you come in.Come and Help Us Keep the Business Moving ForwardWe’re looking for someone who can step in across different parts of the business and help keep work moving.You won’t be stepping into a perfectly organised system. You’ll be stepping into a real, fast-moving business where things are busy, sometimes messy, and always changing.You’ll be the person who makes sure:Tasks don’t sit or get forgottenWork continues even when people are overloaded or absentSmall issues are handled before they become big problemsWhat You’ll Actually Be DoingThis is not a passive assistant role. You’ll be actively supporting execution across procurement, project execution, client fulfilment, and finance, depending on where the business needs you most.Some of your responsibilities will include:Assisting with procurement (placing orders, following up with suppliers, tracking deliveries)Supporting project coordination (updating tasks, following up, tracking progress)Assisting with finance admin (preparing invoices, organising receipts, updating records)Following up on tasks to ensure they are completed on timeIdentifying overdue or stuck work and helping move it forwardSupporting the team during busy periods or when someone is absentWhat Success Looks Like in Your First 30 DaysThis is an execution-focused role. In your first month, you will be expected to:Understand how work flows across procurement, fulfilment, and financeStart completing tasks independently with minimal supervisionIdentify and act on overdue or stuck workReduce the amount of follow-up needed from othersHelp keep day-to-day operations running smoothlyThe Kind of Person We’re Looking ForYou’ve probably worked in an operations, admin, coordination, or support role where you’ve had to juggle multiple tasks and keep things organised. You don’t wait to be told what to do. You look at what needs to be done and you get started.You are:Proactive and responsiveOrganised but also flexibleComfortable working on different types of tasks in the same dayAble to prioritise what matters mostEven when things are messy or unclear, you move things forward instead of getting stuck. You follow through. You communicate clearly. You don’t ignore things that are pending or unclear.In addition to being organised, you must follow systems and processes. Just to show that you are detail-oriented and can follow instructions, when you apply for this position, you must start your answer to the Why Rivuuz? question in the application form with this sentence: “I’ve read what it’s like to work at Rivuuz and here’s why I’m excited to apply....”. Yes, this is how we filter out people who apply randomly from those who read the application and genuinely want to join us.Who This Role Is NOT ForThis role will not suit you if:You prefer being given step-by-step instructionsYou struggle to prioritise when there are multiple tasksYou get overwhelmed easily when things are busyYou wait for direction instead of taking initiativeYou need perfect systems before you can do your jobThe Must-Haves for This Role1–3 years of experience in operations, admin, or coordination rolesStrong organisational and follow-through skillsAbility to manage multiple tasks at onceClear and simple communicationHigh sense of urgency and accountabilityComfortable using tools like Google Sheets and task management systemsExperience in construction or finance/admin is a plus but not required.What It’s Like Working at RivuuzWe’re a small, fast-moving startup with big goals.We are building systems while running live projects, which means things can feel intense and imperfect at times.We work with urgency. We solve problems quickly. We improve constantly.You won’t be sitting in a quiet office doing the same task every day.You’ll be in the middle of a real business, helping keep everything running smoothly.Your work will directly impact:How fast projects moveHow organised the team isHow smoothly the business operates day to dayHow to ApplyIf this sounds like your kind of work, we’d love to hear from you.Fill in the application form below and tell us about your experience.Application Link: https://airtable.com/appP1MPd14um0uImI/shrdvlFCua15RdF2l