Human Resources Officer

At d.light, we are on a mission to transform the lives of 1 billion people with sustainable products. We are looking for a proactive, organized, and detail-oriented Human Resources Officer to support the delivery of effective HR services in Zambia. This role will be responsible for day-to-day HR operations, recruitment coordination, employee lifecycle management, compliance, and reporting, while helping ensure a strong employee experience and alignment with business priorities.Key responsibilitiesMaintain accurate and up-to-date employee records, both physical and digital, in line with company standards and audit requirementsSupport HRIS data management to ensure data integrity and timely updatesCoordinate onboarding and offboarding processes to deliver a seamless employee experienceAdminister employee documentation including contracts, confirmations, and statutory recordsSupport end-to-end recruitment processes, including job posting, CV screening, interview coordination, and candidate communicationEnsure recruitment activities are aligned with approved manpower plansCoordinate induction and onboarding activities for new employeesSupport the administration of the company’s performance management cycleTrack completion of performance reviews and follow up with line managers and employeesAssist with documentation and monitoring of Performance Improvement PlansCoordinate learning and development activities, including training logistics, communication, attendance tracking, and training recordsSupport employee relations processes, including employee queries, grievances, and disciplinary matters, in line with company policy and local labor lawSupport payroll inputs, employee benefits administration, leave management, and reconciliation of HR records with payroll reportsPrepare HR reports including headcount, attrition, recruitment status, and training metricsSupport workplace health and safety coordination, records, reporting, and awareness activitiesRequirementsBachelor’s degree in Human Resource Management, Business Administration, Social Sciences, or a related fieldProfessional HR certification such as ZIHRM or equivalent will be an added advantage3 to 5 years of relevant HR experience in a fast-paced environmentWorking knowledge of Zambia labour laws and HR best practicesExperience using HRIS systems and managing HR dataStrong organizational and administrative skills with attention to detailGood interpersonal and communication skillsAbility to handle confidential information with discretionProactive, solution-oriented, and able to manage multiple priorities effectively