ASSISTANT LOGISTICIAN

REPORT TO: DIRECTOR/ GENERAL MANAGER RESPONSIBILITIES: . Serve as a point of contact for clients regarding shipments, deliveries and logistics updates.. Provide timely and accurate information on shipment status, delays and delivery schedule.. Build and maintain strong relations with clients, ensuring high levels of satisfaction.. Handle clients inquiries, complaints and claims professionally and promptly.. Coordinate with the internal team (transport, warehouse and finance to resolve customer issues.. Proactively communicate potential disruptions ( border delays, customer issues and offer solutions).. Ensure all deliveries are supported by valid proof of delivery (PODs). Verify that PODs are correctly signed, stamped and complete.. Follow up with drivers and customers for missing PODs.. Ensure the PODs are submitted on time. Tracking reports . Monitoring the exact location of tracks (GPs). Handle all border documentation . Make announcements . Negotiate prices if need be . Stock up the office for both drivers and admin.. Make sure the cleaner cleans the offices on time.KEY SKILLS. Strong communication and interpersonal skills . Professionalism and emotional intelligence . Ability to manage difficult clients calmly . Attention to details and responsiveness . Good negotiation and stakeholder management skills.. Strong coordination and planning skills.Yes. I just forgot to add Diploma or degree in transport and logistics, supply chain or related field 1-3 years work experience in logisticsFemale Candidates are strongly encouraged to apply.Deadline for applications is 25th April 2026