Import/ Exports Coordinators

J&J Transport Zambia Limited is seeking experienced and results-driven Imports/Exports Coordinators to manage and coordinate import, export, and cross-border corridor operations. The successful candidate will play a critical role in ensuring efficient cargo movement, regulatory compliance, optimal fleet utilization, and exceptional customer service across regional trade corridors. Position: Imports/ Exports Coordinators Reports to: Operations Manager Key Responsibilities  Develop and maintain strong customer relationships to retain existing business and support business growth through exceptional service delivery. Coordinate import and export freight movements and maintain communication with transport fleets. Manage and verify all import and export documentation for accuracy and compliance. Monitor cargo availability and fleet capacity to maximize vehicle utilization. Coordinate loading and offloading activities, including weekends and public holidays where required. Liaise with regional representatives and operational teams to facilitate border clearances and resolve issues. Provide timely responses to customer enquiries and shipment updates. Ensure compliance with company policies, procedures, and regulatory requirements. Maintain accurate records within the Freight Management System (FMS). Prepare operational reports and support management communications. Build relationships with Customs Authorities, ZRA, Road Authorities, shipping lines, and clearing agents. Manage containerized, break-bulk, unpacked container, and bulk cargo shipments. Minimum Requirements  Bachelor’s Degree in Logistics, Transport Management, Business Administration, Supply Chain Management, or related field. Diploma/ Degree in Logistics and Transport Management/ Business is an added advantage. Minimum 5-7 years experience in logistics, transport operations, freight forwarding, or clearing and forwarding. Full membership with ZCILT. Proficiency in Microsoft Office and logistics management systems. Excellent communication, organizational, customer service, and problem-solving skills. Application Process Interested candidates should submit a Cover Letter, Curriculum Vitae, and copies of qualifications to careers@jjzam.com by Monday, 16 November 2026.