Front Desk Manager

A reputable and fast-paced salon is seeking a Front Desk Manager to be the face of our business and ensure exceptional customer service from the moment clients walk through our doors. Key Responsibilities Welcome and assist clients in a professional and friendly manner. Manage appointments, bookings, and client inquiries. Handle phone calls, WhatsApp messages, and social media inquiries. Process payments and maintain accurate daily records. Coordinate front desk operations and ensure smooth salon workflow. Monitor stock levels and assist with inventory management. Resolve customer concerns promptly and professionally. Support management with administrative and reporting duties. Requirements Minimum Grade 12 Certificate. Certificate or Diploma in Business Administration, Customer Service, Sales, or a related field is an added advantage. At least 1 year of experience in a front desk, receptionist, customer service, or administrative role. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Computer literacy and experience with booking systems. Professional appearance and positive attitude. Ability to work in a fast-paced environment How to Apply Interested candidates should send their CV and Cover Letter to nirogroup@hotmail.com with the subject line: “Application – Front Desk Manager” Application Deadline: 9th Nov, 2026 Only shortlisted candidates will be contacted.