Records Officer

VACANCY ANNOUNCEMENT Job Title: Records Officer Job Type: Permanent and Pensionable Location: Head Office – Lusaka ERB Grade: ERB 6 Reports To: Senior Manager – Human Resource and Administration Background The Energy Regulation Board (ERB) is a statutory body created by the Energy Regulation Act No. 12 of 2019 to regulate Zambia’s energy sector. The ERB is looking to hire a qualified and experienced Zambian national to fill the position of Records Officer to be based at its Head Office. Job Purpose To oversee the Institutional Records Management System, advise Management accordingly, and supervise Records Staff in the execution of their duties. [wp_code title="Fluid Ad"] Main Duties and Responsibilities The main responsibilities for this role include: Supervise the management of paper-based and electronic information to improve creation, access, retrieval, storage, and disposal. Develop and maintain filing systems to meet administrative, legal, and financial requirements. Provide input into the policy framework for records management. Implement retention and disposal schedules in compliance with relevant legislation and regulations. Facilitate transfer of archival records to the National Archives of Zambia. Respond to internal and external information enquiries. Oversee receipt of general incoming mail and ensure effective records security. Coordinate file tracking to account for file location at all times. Implement individual work plans for assigned Records Staff and monitor performance. Prepare weekly/monthly reports on mail movement, new files opened, discarded files, and other reports. Minimum Qualifications and Skills Full Grade 12 Certificate or equivalent with five (5) credits or better. Diploma in Records Management / Library Studies / Archives Management. Minimum of three (3) years post qualification relevant experience Verification of all qualifications by ZAQA is required Required Attributes High confidentiality and good interpersonal skills. Computer literate. Ability to write briefs and reports. Effective oral communication in English. Ability to operate computers and other office equipment. [wp_code title="Fluid Ad"] How to Apply Applicants must complete the pre-application form available at this link: ERB e-Job Application – RECORDS OFFICER (1) – Fill out form or by scanning the QR Code below: Applicants who meet ALL the minimum qualifications above will be invited to submit soft copies of application letters, current Curriculum Vitae (with minimum two (2) professional referees, in word version and ZAQA certified photocopies of Grade 12 School Certificate, Diploma ertificate(s), and relevant professional qualification certificates to jobs@erb.org.zm. No hard copies will be considered. Application deadline is Friday, 21st August 2026. ERB is an equal opportunity employer, both genders are encouraged to apply. Candidates involved in any lobbying shall be disqualified. Only short-listed candidates will be contacted.