Multiple Positions

HIGHER EDUCATION AUTHORITY “Ensuring Quality in Higher Education” ADVERTISEMENT: MULTIPLE POSITIONS The Higher Education Authority (HEA), a statutory body established under the Higher Education Act, 2013, is mandated to regulate and monitor standards in Higher Education Institutions (HEIs) to ensure quality services and contribute to the enhancement of human capital and accelerated national development. The Higher Education Authority is inviting applications from suitably qualified Zambians to fill the following positions: VACANCIES No. Position — No. Required Manager Information and Technology 1 Manager – Northern Region 1 Executive Assistant 1 Accountant – Regional Office 1 Quality Assurance Officer – Regional Office 1 Information Technology Officer 1 Administrative Assistant – Regional Office 1 Driver – Regional Office 1 Office Assistant – Regional Office 1 APPLICATION GUIDELINES Eligibility: Zambians who meet the minimum qualifications and experience for the specific roles are encouraged to apply. Requirements: Your application should include ZAQA validated qualifications, an updated Curriculum Vitae (CV) and a cover letter clearly stating the position applied for. Submission: All applications should be addressed to the Director-General and submitted via the following link: https://tinyurl.com/heavacancies Closing Date: All applications must be received no later than Friday, 26th June 2026 at 17:00 hours. DETAILED JOB DESCRIPTIONS MANAGER – INFORMATION & COMMUNICATION TECHNOLOGY JOB PURPOSE The ICT Manager will play a critical role in developing digital solutions, managing technological infrastructure, and ensuring the smooth, secure, and environmentally sustainable operation of ICT systems within the Authority. As the main in-house developer, the job holder is responsible for creating digital platforms that transform HEA into a digital, future-ready, and eco-efficient powerhouse. The role involves designing ICT strategies, policies, and systems that align with the Authority’s higher education objectives while actively minimizing the organization’s carbon footprint through Green IT initiatives, paperless workflows, energy-efficient computing, and responsible electronic waste (e-waste) management. The IT Manager will oversee day-to-day IT operations, supervise the IT team, provide technical support, and manage projects with a strict emphasis on data security, system integration, regulatory compliance, and environmental sustainability. [wp_code title="Fluid Ad"] PRINCIPAL ACCOUNTABILITIES a. In-house development of Green IT solutions & platforms: In-house development of all digital platforms and solutions to meet HEA’s strategic functions while prioritizing Sustainable Software Engineering (SSE). b. ICT Strategic & Sustainable Planning: Spearhead the development of the ICT Strategy and eco-friendly IT projects for the Authority. c. Green Policy & Programmes: Effectively manage the development and review of ICT policies, standards, and security protocols, integrating green computing directives. d. Sustainable ICT Systems: Effectively align systems and hardware specifications to ensure conformity to ICT policy, data security, and green procurement standards. e. Paperless Business Solutions: Manage the effective provision of information technology business solutions to improve service delivery and eradicate paper waste. f. Maintenance & E-Waste Lifecycle Management: Effectively manage hardware and software installations, upgrades, and eco-friendly lifecycle maintenance. g. Cyber Security & Data Center Efficiency: Effectively manage cyber security and data storage infrastructure to prevent data theft while optimizing energy use. h. Technical Support, Training & Green Culture: Coordinate capacity building for end-users on hardware, software, and digital-first behavioral practices. i. Business Continuity & Cloud Resilience: Effectively set and maintain resilient backups, disaster recovery, and business continuity plans using sustainable cloud frameworks. j. Website & Digital Platform Management: Effectively manage accessible, lightweight, and low-carbon digital platform infrastructures. k. Network & Virtual Infrastructure: Effectively manage network infrastructure, maximizing virtualization to reduce hardware dependencies. l. Eco-conscious Vendor Management: Manage vendor relationships and third-party application providers to ensure sustainable service delivery. m. Sustainable Budgeting: Timely manage the preparation of the Section budget, accounting for total cost of ownership (TCO) and eco-efficiencies. n. Sustainability Reporting: Develop work plans, progress reports, and monitor Section output under the Annual Performance Appraisal System (APAS). o. General & Performance Management: Effectively manage team personnel and operational resources to attain eco-efficient department objectives. MINIMUM REQUIREMENTS Academic & Professional Qualifications a) Full Form V/Grade 12 Certificate or equivalent. b) Bachelor’s degree in Software Development, Computer Science, Information Technology, or equivalent. c) Master’s degree in Information Technology, Sustainable Technology, or equivalent (added advantage). d) Certifications or proven training in Green Computing, Sustainable IT, or IT Asset Management (ITAM) will be highly valued. Experience a) Six (6) years of relevant IT development/management experience, two (2) of which must be at a middle management level. b) Demonstrated experience in driving digital transformation or automated workflows. c) Practicing member of the Information Communication and Technology Association of Zambia (ICTAZ). Required Competencies a) Leadership & Supervisory skills b) Advanced Programming & Full-stack development skills c) Green Cloud Computing & Systems Optimization architectures d) Analytical & Research skills e) Interpersonal skills, Tact, and Diplomacy f) High level of Integrity [wp_code title="Fluid Ad"] REGIONAL MANAGER – NORTHERN JOB PURPOSE To manage both the technical and administrative functions of the Authority within the region while promoting and embedding environmental sustainability across all regional activities. The Regional Manager supports the Head Office in the registration of Higher Education Institutions (HEIs), accreditation of Learning Programmes (LPs), and Learning Programme Audits. The role holder is also responsible for institutional audits, surveillance, and inspections of HEIs ensuring that institutions not only meet standard academic criteria but also adhere to green campus frameworks, sustainable resource utilization, and eco-friendly operational standards. PRINCIPAL ACCOUNTABILITIES a. Policy and Programmes: Manage effectively the development and implementation of regional policies and programmes, ensuring the integration of green benchmarks to guide HEI operations and learning programme accreditations. b. Learning Programme Audits: Manage regularly the auditing of Learning Programmes in the region to ensure conformity to set academic standards and the integration of sustainability principles in curricula. c. Registration & Green Infrastructure: Manage timely the registration and classification of HEIs in the region, evaluating both educational infrastructure and environmental safety/sustainability compliance. d. Accreditation & Sustainable Curricula: Manage timely the accreditation of learning programmes in the region to facilitate quality higher education that reflects emerging global environmental demands. e. Institutional & Eco-Campus Audits: Manage regularly the auditing of HEIs in the region to ensure institutional compliance with academic benchmarks and green campus standards. f. Surveillance and Inspections: Manage regular surveillance and inspections of regional HEIs to verify ongoing compliance with operating standards and statutory environmental rules. g. Research & Green Skills Development: Manage periodic research in the region on topical and emerging higher education issues, prioritizing green skills gaps and climate-conscious quality assurance models. h. Monitoring and Evaluation: Monitor and evaluate periodically the implementation of regional programmes to assess service delivery impact and promote eco-efficient resource use. i. Digital & Sustainable Reporting: Coordinate the periodic preparation and paperless publication of state of higher education reports, registered institution lists, and accreditation updates. j. Green Budgeting & Resource Efficiency: Coordinate timely preparation of the regional budget, factoring in total cost of ownership (TCO) and low-carbon operational targets. k. Performance Management: Manage timely development of work plans and implementation of the Performance Management System, incorporating sustainability goals. l. Sustainable Staff & Office Management: Manage effectively regional staff, facility infrastructure, and assets to achieve objectives while actively minimizing the office’s carbon footprint. MINIMUM REQUIREMENTS Academic & Professional Qualifications a) Full Form V/Grade 12 Certificate or equivalent. b) Master’s Science Degree in Education, Natural Sciences, Engineering, Computer Sciences, or Social Science earned from a recognized Higher Education Institution. (Additional coursework or exposure to environmental management, sustainable development, or green audits is an added advantage). Experience a) Six (6) years of relevant experience, two (2) of which must be at middle management level in university administration, consultancy, or research. b) Must demonstrate experience leading field evaluations or managing project resources efficiently. Required Competencies a) Leadership & Supervisory skills b) Versatile & Adaptable (capable of adjusting field operations to low-carbon models) c) Business & Regional operational planning skills d) Facilitation & Stakeholder Service skills e) Advanced Computer literacy & Digital workflow management f) Analytical & Research skills g) Interpersonal skills, Tact, Diplomacy, and high Integrity [wp_code title="Fluid Ad"] EXECUTIVE ASSISTANT JOB PURPOSE To provide executive administrative and coordination support to the Director General, ensuring effective management of the Authority’s strategic, operational, and stakeholder engagements. The role emphasizes sustainable practices, efficient resource utilization, and environmentally conscious administration. PRINCIPAL ACCOUNTABILITIES a. Executive Support: Coordinates administrative and executive support services for the Director General. b. Correspondence Management: Manages official correspondence for the Director General. c. Meeting Coordination: Coordinates meetings and high level engagements. d. Stakeholder Liaison: Facilitates communication with key stakeholders. e. Office Administration: Provides administrative support within the DG’s Office. f. Information Management: Maintains confidential and strategic information. g. Reports: Prepares administrative and operational reports. MINIMUM REQUIREMENTS Academic & Professional Qualifications a) Full Form V/Grade 12 Certificate or equivalent. b) Bachelor’s degree in Business Administration, Public Administration, Strategic Management, Education, Social Sciences, or related field. Experience a) Five (5) years relevant experience. Required Competencies a) Leadership and Communication b) Stakeholder engagement c) Computer literacy and digital tools d) Analytical and Interpersonal skills e) Integrity, discretion, tact, diplomacy f) Project management [wp_code title="Fluid Ad"] ACCOUNTANT REGIONAL OFFICE JOB PURPOSE To coordinate and undertake financial management functions to support efficient utilization, accountability and reporting of public funds in compliance with applicable financial regulations and policies. PRINCIPAL ACCOUNTABILITIES a. Policy Implementation: Supports development and implementation of financial policies and procedures. b. Budget Preparation: Coordinates preparation of institutional budget inputs. c. Revenue Management: Coordinates revenue collection activities. d. Budgetary Execution and Control: Coordinates implementation of the approved budget. e. Financial Reports: Prepare financial reports and statements. f. Financial Records Management: Maintains books of accounts and financial records. g. Recoveries Management: Coordinates recovery of loans, advances and imprests. h. Audit Support: Coordinates preparation of audit responses and schedules. i. Monitoring and Evaluation: Supports monitoring of finance programmes. j. Payroll Management: Coordinates effective payroll processing to ensure accurate and timely payment of staff salaries and statutory deductions. k. Fixed Asset Management: Manages effectively the accounting and control of institutional fixed assets to ensure proper utilization, accountability and compliance with financial regulations. l. Performance Management: Supports implementation of the Annual Performance Appraisal System. m. Technical Support: Provides technical accounting support to the Manager Finance. MINIMUM REQUIREMENTS Academic & Professional Qualifications a) Full Form V/Grade 12 Certificate or equivalent. b) Degree in Accountancy/Finance from a recognised Higher Education Institution OR Accounting Qualifications such as ACCA/CIMA/ZICA or equivalent. c) Valid Practicing member of the Zambia Institute of Chartered Accountants (ZICA) at Licentiate Level or Better. Experience a) Five (5) years relevant experience, two (2) of which must be at Accountant level or equivalent. b) Working Knowledge of any Accounting packages. Required Competencies a) Strong technical and analytical reports. b) Proven leadership and supervisory experience. c) Exceptional oral and written communication skills in English. d) High level of integrity, tact, diplomacy, and ethical conduct. [wp_code title="Fluid Ad"] QUALITY ASSURANCE OFFICER – REGIONAL OFFICE JOB PURPOSE The job exists to undertake institutional audits, institutional inspections and surveillances, and accreditation and auditing of learning programmes in the region to ensure that HEIs and Learning Programmes meet set standards. The job also exists to implement standards and enforce regulations in the region to provide regulatory oversight for Higher Education Institutions. PRINCIPAL ACCOUNTABILITIES a. Policy and Programmes: Undertakes periodically, the development and implementation of policies and programmes in the region to provide guidance in the accreditation of Learning Programmes and operations of Higher Education Institutions. b. Standards: Undertakes timely, the development and implementation of standards in the region to guide the process of registration, institutional audits and accreditation of learning programmes. c. Accreditation: Processes timely, the documentation for accreditation in the region to facilitate accreditation of Learning Programmes. d. Learning Programme Audits: Facilitates periodically, the monitoring and evaluation of Learning Programmes in the region to ensure conformity to set standards. e. Research: Undertakes periodically, the conduct of research on quality assurance of Learning Programmes and topical and emerging issues in higher education in the region to inform decision making. f. Reports: Prepares periodically, the state of higher education report on accreditation of Learning Programmes, list of accredited Learning Programmes, list of registered and established Higher Education Institutions and other reports for the region to facilitate decision making and inform the public. g. Budgeting: Prepares timely, Unit budget to facilitate acquisition of resources of the region. h. Performance Management: Undertakes timely, preparation of individual work plan to monitor, evaluate and enhance performance. MINIMUM REQUIREMENTS Academic & Professional Qualifications a) Full Form V/Grade 12 Certificate or equivalent. b) Bachelor’s degree in Science, Technology or a Social Science discipline earned from a recognised Higher Education Institution. Experience a) Nil Required Competencies a) Computer skills b) Analytical skills c) Research skills d) Interpersonal skills e) Tact and Diplomacy f) Integrity [wp_code title="Fluid Ad"] INFORMATION TECHNOLOGY OFFICER JOB PURPOSE To undertake the implementation, maintenance and support of information technology systems to facilitate efficient IT operations and user access to e-services for both Internal and External Stakeholders. PRINCIPAL ACCOUNTABILITIES a. ICT Policy Implementation: Supports implementation and review of ICT policies. b. ICT Systems Management: Supports alignment and operation of ICT systems and hardware. c. Business Solutions Support: Provides ICT solutions to business units. d. ICT Infrastructure Maintenance: Undertakes installation and maintenance of ICT hardware and software. e. Cyber Security: Supports cyber security of ICT infrastructure. f. Technical Support and Training: Provides technical support and user training. g. Offsite Backup and Data Recovery: Maintains ICT backup systems. h. Website and Digital Platforms Support: Supports management of website infrastructure. i. Internet and Network Connectivity: Supports maintenance of network connectivity. j. Performance Management Support: Supports implementation of ICT unit work plans. k. Reports: Prepares ICT operational reports. MINIMUM REQUIREMENTS Academic & Professional Qualifications a) Full Form V/Grade 12 Certificate or equivalent. b) Bachelor’s degree in information technology or computer science or equivalent. c) Certifications (Added Advantage). d) Member of ICTAZ with a valid practicing license. Experience a) Three (3) years relevant experience. Required Competencies a) Leadership skills b) Computer skills c) Analytical skills d) Interpersonal skills e) Supervisory skills f) Integrity g) Tact and Diplomacy [wp_code title="Fluid Ad"] ADMINISTRATIVE ASSISTANT REGIONAL OFFICE JOB PURPOSE To coordinate administrative, corporate communication, logistical and office management functions of the Regional Office to support the implementation of the Authority’s regulatory and quality assurance activities within the region. PRINCIPAL ACCOUNTABILITIES a. Regional Office Administration: Coordinate administrative operations of the regional office to support efficient service delivery. b. Office Superintendence: Coordinate maintenance and cleanliness of the regional office premises to ensure a conducive working environment. c. Office Accommodation Management: Facilitate effective utilization of office space in the regional office. d. Office Equipment and Asset Management: Ensure availability and proper maintenance of office equipment and assets to support regional operations. e. Transport Coordination: Coordinate transport services to facilitate regional operational activities. f. Support to Regulatory and Field Operations: Provide administrative and logistical support to regulatory and quality assurance activities in the region. g. Reporting and Documentation: Coordinate preparation and submission of regional administrative reports. h. Performance Management Support: Coordinate development and implementation of work plans within the regional office. i. Supervision of Support Staff: Supervise support staff and ensure efficient utilization of resources within the regional office. MINIMUM REQUIREMENTS Academic & Professional Qualifications a) Full Form V/Grade 12 Certificate or equivalent. b) Diploma in Public Administration / Business Administration / Human Resource / Development Studies OR related field from a recognised Higher Education Institution. Experience a) Three (3) years relevant administrative experience. Required Competencies a) Leadership skills b) Computer skills c) Analytical skills d) Interpersonal skills e) Supervisory skills f) Integrity g) Tact and Diplomacy [wp_code title="Fluid Ad"] DRIVER – REGIONAL OFFICE JOB PURPOSE To provide safe, reliable and efficient transport services for staff and official assignments in the region to support the implementation of the Authority’s regulatory and quality assurance activities. PRINCIPAL ACCOUNTABILITIES a. Transport Services: Provide safe and reliable transportation services to support regional operations. b. Support to Regulatory Operations: Facilitate transportation for field activities related to HEA operations. c. Vehicle Maintenance: Ensure vehicles are properly maintained and operational. d. Vehicle Records Management: Maintain accurate records of vehicle usage and fuel consumption. e. Compliance and Safety: Ensure compliance with transport policies and safety requirements. f. Asset Protection: Safeguard AUTHORITY’S vehicles and related assets. MINIMUM REQUIREMENTS Academic & Professional Qualifications a) Full Form V/Grade 12 Certificate or equivalent. b) Valid Driver’s License (Class C1). c) Certificate in Defensive Driving (added advantage). d) Must be a member of Chartered Institute of Transport and Logistics. e) Basic knowledge in vehicle mechanics (added advantage). Experience a) Five (5) years in similar environments. Required Competencies a) Interpersonal skills b) Integrity c) Tact and Diplomacy OFFICE ASSISTANT REGIONAL OFFICE JOB PURPOSE To provide general office support services including messenger duties, document handling, and maintenance of office facilities to ensure efficient operations of the regional office. PRINCIPAL ACCOUNTABILITIES a. Office Support Services: Provide general administrative support to the regional office. b. Messenger Services: Facilitate delivery and collection of official documents within the region. c. Support to Regional Operations: Assist with logistical arrangements for regional activities. d. Office Maintenance: Maintain cleanliness and orderliness of office facilities. e. Records Handling: Support proper handling and movement of documents. f. Office Supplies Management: Support management of office supplies. MINIMUM REQUIREMENTS Academic & Professional Qualifications a) Full Form V/Grade 12 Certificate or equivalent. b) Certificate in any field or equivalent (added advantage). Experience b) Nil Required Competencies d) Interpersonal skills e) Integrity f) Tact and Diplomacy [wp_code title="Fluid Ad"] Interested candidates meeting the above specifications are encouraged to submit an application letter and attach copies of verified qualifications by Zambia Qualifications Authority, certified copies of professional certificates, National Registration Card and curriculum vitae with at least three (3) traceable references to the undersigned via the following link https://tinyurl.com/heavacancies on or before Friday, 26th June, 2026, at 17:00hrs: The Director-General Higher Education Authority 2nd Floor, Engineering House Plot No. 2374 Kelvin Siwale Road P.O. Box 50795 Lusaka Tel: (+260) 211 227 084 ONLY SUBMISSIONS VIA THE LINK WILL BE ACCEPTED. Note: The Higher Education Authority is an equal opportunity employer and does not request for payments for job openings. Any such activities should be considered fraudulent and reported immediately. ONLY SUCCESSFUL CANDIDATES WILL BE CONTACTED.