Test Analyst

Department Project & Technology Transformation Location Head Office – Support Functions Duration Permanent & Pensionable Application Deadline Apply by June 16, 2026 Position Overview Zanaco Bank Plc is inviting applications from suitably qualified and experienced individuals for the following job aimed at contributing to the Bank’s strategic vision, in the Operations Division under the Project & Technology Transformation at Head Office – Support Functions: Role Description The role is responsible for the testing execution and effective implementation of all test and release management plans in accordance with test standards, policies, processes and procedures and ensure that all tests and releases done align with set quality assurance functions include planning, strategy, testing execution and tools in collaboration with Program me Managers, Business Analysts, Business Owners and other Technical leaders. The test analyst role will ensure the coordination of timelines, agree on a test strategy for the effective implementation as well as drive, ensure that test and release process is documented and communicated, and adequately cover issues of agreed quality levels for the application. The role will drive and coordinate performance testing and release as well as ensuring that performance standards are communicated and documented. Coordinate and drive the test and release management plans in acting as a bridge between Technology and Business. Execution of Planning, Strategy, Testing Execution and Tools for the Test and Release Management Team to engage in the Business Projects rollout Plans. Ensure coordination of Test and Release Management Quality Maintenance of the Test Analyst deliverables through maintaining the test analyst guidelines and Standards through frequent one on one sessions as well as facilitating peer reviews. Ensure conformity to the Bank Processes, Products, Services and Organizational Structure during the Test and Release Management process. Ensure adherence to the Project Government Framework including Test Standards, Policies, Processes and Procedures. Ensure attendance of Test and Release Management Training and Development of the Test and Release Management programs. Driving of Test Management and Release Test Standards, Policies, Processes and Procedures in line with the Bank Strategy. Any other responsibilities or tasks may be assigned by Management. [wp_code title="Fluid Ad"] Test and Release Management: Test and Release Planning and Coordination Coordinating Testing and Release activities for all necessary test levels within one or more large and/or complex projects. Defining Test Scope and Strategy based on the most recent risk register to make sure tests conducted cover identified risk factors. Creation and Delivery of Test Strategy. Ensure Test and Release environments are arranged and organized. Ensure that Findings are correctly addressed and prioritized. Test and Release Design and Preparation Describe on a logical level what should be tested. Ensure that Tests sufficiently cover identified risks. Design Tests in line with the Test and Release Strategy. Ensure Review of Test Design and Preparation Requirements. Ensure Test Design and Preparation information is analyzed, challenged and assumptions are checked before used for generating Test ideas. Ensure identification and arrangement of necessary Test and Release Data. Ensure proper administration of tests. Test and Release Execution and Management Initiate and manage Test and Release activities within cross-departmental Projects or Programs. Initiate and manage Test and Release activities within large and/or complex Projects. Handle Test and Release activities issues covering multiple Projects/Functional areas. Optimal allocation of Test and Release activities Resources across multiple Projects and Functional areas. Execute Test and Release activities and assess Results. Record Test and Release activities execution Results and ensure they directly match client Requirements. Register differences between Expected and Actual Results and/or communicate findings. Analyze Test and Release and administer findings clearly, completely and correctly. Retest Test and Release activities and resolve findings correctly. Test and Release Standards and Policy Set and/or adjust test policies and standards, in agreement with Change Management team [wp_code title="Fluid Ad"] Progress Reporting and Communication Ensure that Stakeholders have accurate and timely monthly Information related to the Test and Release Management. Provide clear and relevant information on Test and Release progress and test results. Report and explain expected delays in testing activities timely. Discuss, with relevant stakeholders, deviations in test execution from Planning and Strategy perspective. Deliver Test and Release advice with relevant Information for go-live Decision. Stakeholder Management: Map Stakeholder interest and influence to determine priorities for engagement and communication. Establish constructive working relationships quickly with Senior Stakeholders and build a climate of trust. Positively communicate the purpose/direction of the Test and Release Management and build commitment. Set up Reporting and Communication Channels. Resolve organizational or professional conflicts in a positive and constructive manner. Risk Management: Evaluate risk likelihood and impact and prioritize them for analysis and response planning. Ensure that all risks applicable to your area are identified, assessed, reported and captured in the risk register. Ensure accurate and complete reporting of risk events within the stipulated timeline (i.e. 7 calendar days). Ensure all emerging risks are reported and mitigating factors are put in place. Identify, monitor and report Key Risk Indicators (KRIs) in your respective unit/department. Ensure that you are operating within the given risk appetites and report any breaches promptly. Implement and close all audit recommendations, identified control weaknesses from Risk RCSAs, Consultancy reports or Customer complaints and risk events. Participate in the annual review of procedure manuals when requested. Ensure you familiarize yourself with and adhere to the Zanaco Enterprise risk management framework and participate in risk management training organized by IRM.