Data Protection Officer

DEPARTMENT : Legal & Regulatory VACANCY : Data Protection Officer LEVEL : Senior Manager – Band 4B LOCATION : Lusaka, HQ JOB PURPOSE The Data Protection Officer (DPO) will be responsible for leading the design, implementation, monitoring, and testing of the OpCo’s data protection and privacy compliance programme in line with applicable laws, regulatory requirements, and Airtel Group privacy standards. This role involves developing, reviewing, and strengthening privacy frameworks, policies, procedures, controls, and practices to protect personal data, manage privacy risks, and embed accountability across the business. CORE RESPONSIBILITIES ARE: 1.] Data Privacy Governance Ensure the organization’s compliance with applicable data protection laws in Zambia and internal privacy standards. Develop and implement internal privacy policies and procedures aligned with legal requirements and industry standards. Maintain and monitor the OpCo’s privacy compliance obligations register. Monitor regulatory developments and advise the business on privacy obligations and risks. Support implementation of the OpCo privacy strategy aligned with Airtel Group objectives. [wp_code title="Fluid Ad"] 2.] Data Privacy Management Conduct Data Privacy Impact Assessments (DPIAs) to identify and mitigate risks. Ensure Privacy by Design and Privacy by Default principles are implemented. Collaborate with stakeholders to ensure lawful data processing. Act as primary contact for privacy incidents and data breaches. Review data flows, sharing, retention, and cross-border transfers. Conduct periodic compliance monitoring and control testing. Oversee privacy requirements for third-party vendors and partners. 3.] Training and Awareness Develop and deliver privacy training programs for employees, management, and Board members. Promote a culture of privacy compliance across the organization. 4.] Reporting Prepare compliance reports for the Risk Committee and Board Audit & Risk Committee. Support preparation of regulatory and Board reports. REQUIREMENTS Educational Qualifications & Functional / Technical Skills: Bachelor’s Degree in Law, Business, Finance, Computer Science, or related field. Certification such as CIPP, CIPT, or CIPM is required. Relevant Experience: Minimum 7 years of experience in data privacy compliance programs. Experience in telecom, fintech, financial services, or regulated industries preferred. Competencies Required For The Post Strong understanding of data protection laws and governance frameworks. Ability to prepare clear and concise management reports. Strong analytical and problem-solving skills. Excellent communication skills (written and verbal). Strong stakeholder management and cultural sensitivity. High level of integrity, confidentiality, and professionalism. [wp_code title="Fluid Ad"] CLOSING DATE Suitable candidates are requested to apply by sending their CVs to jobs@zm.airtel.com . The closing date for receiving applications is Thursday, 22nd May, 2026. Applicants should clearly indicate the role being applied for in the email subject line and ensure that all relevant qualifications are certified by ZAQA. Airtel is an Equal Opportunity Employer and does not discriminate on the basis of race, gender, disability, or ethnic background. Please note that due to the high volume of applications received, only shortlisted candidates will be contacted.