Credit Controller

Exciting Opportunity: Credit Controller At Spectra Oil, we are building a disciplined, high-performance organization to support mining, industrial and commercial clients across Zambia and the region. With over 30 years in the market, we are evolving into a more systems-driven, technically focused business where strong financial governance and operational rigor are essential to sustainable growth. We are now seeking a motivated and detail-oriented Credit Controller to join our Finance team and play a key role in safeguarding the integrity of our financial records. Position: Credit Controller Department: Finance Location: Kitwe Reporting To: Credit control-Team Lead Role Purpose To manage and assess the customer credit risk and ensure financial stability. To oversee credit policies, monitor cash receipts and ensure timely debt collection, while balancing customer relationships to support the company financial health. Responsibilities: Credit Monitoring and Management Build and maintain strong customer relationships while enforcing agreed payment obligations, ensuring a professional and solution-oriented experience Ensure timely payment of receivables through proactive account management, structured follow-ups, and early identification of potential delays Manage and resolve customer account queries promptly, coordinating internally where necessary to eliminate barriers to payment Propose credit notes when appropriate, ensuring compliance with internal approval processes and accurate documentation Send monthly statements to customers and ensure alignment on open balances, payments received, and outstanding items [wp_code title="Fluid Ad"] Risk Assessment and Monitoring Support the Credit Manager in assessing creditworthiness of both new and existing customers, providing insights from payment behaviour and account performance Monitor customer activity and report unusual, suspicious, or changing customer behaviour, and recommend accounts for potential legal action when necessary Propose structured payment plans for customers experiencing financial difficulty, ensuring risk is mitigated while supporting continuity of business Reporting and Compliance Reconcile receivable accounts regularly, ensuring accuracy between customer books and internal records, and clearing discrepancies proactively Complete timely month‑end reporting and provide required documentation and reconciliations to support internal and external audits. Performance and Development Consistently meet individual KPIs, including DSO, aging targets, dispute resolution timelines, and forecast Demonstrate commitment to continuous training and development, staying updated on credit control best practices, systems, and policies Perform ad-hoc duties as required to support the Order-to-Cash process and overall team objectives Qualifications The ideal Candidate will have: Diploma or Degree in Accounting, Finance, Business Administration, or a related discipline from a recognized institution. ACCA II, ZICA II Membership or progress toward membership with ZICA (Zambia Institute of Chartered Accountants) or an equivalent professional body. 2–5 years’ experience in Credit Control, Accounts Receivable, or Finance Proven experience managing customer collections, reconciliations, dispute resolution, and payment follow‑ups. Working knowledge of credit policies, customer terms, and debt recovery processes within a commercial environment. [wp_code title="Fluid Ad"] Knowledge and Skills Proven experience in credit control, accounts receivable, or a similar role Strong communication, negotiation, and stakeholder management skills High attention to detail with strong analytical and reconciliation abilities Able to work independently, prioritize effectively, and meet strict deadlines High level of computer literacy, including accurate data entry, reconciliations, and reporting Ability to identify credit risks and take appropriate preventative action Our Culture At Spectra, we value Teamwork, Respect, Accountability, Integrity, Innovation and Learning. This role requires someone who leads by example, takes ownership, and contributes positively to a collaborative finance function that is increasingly viewed as a strategic business partner. How to Apply Submit your CV and a cover letter, detailing your relevant experience to [hr@spectraoil.com] with the subject line “Credit Controller – [Your Name]”. Application Deadline: 22nd April 2026.