Replenishment Officer

CHOPPIES Job Title: Replenishment Officer Job Summary We are seeking a detail-oriented and analytical Replenishment Officer to manage inventory levels, ensure product availability and support efficient supply chain operations. The successful candidate will play a key role in maintaining optimal stock levels, coordinating with buyers & stores and ensuring timely replenishment across all locations. Work Location: Choppies Headquarters LSMFEZ, Chifwema – LUSAKA Key Responsibilities 1. Stock Monitoring & Analysis Monitor daily inventory levels across multiple categories and locations to identify items approaching re-order points (ROP). Analyse sales trends and demand patterns to forecast stock requirements, including seasonal peaks and new product launches. Identify and resolve out-of-stock (OOS) issues by reviewing shortage trends and adjusting replenishment strategies. 2. Order Management & Logistics Create, manage and track purchase orders to ensure timely delivery of goods. Follow up with suppliers on outstanding orders and work to improve lead times and fill rates. Coordinate with logistics teams to ensure the smooth flow of goods from suppliers to warehouses and stores. [wp_code title="Fluid Ad"] 3. System & Data Maintenance Review daily and monthly reports on stock levels, vendor performance and key performance indicators (KPIs). Maintain and update system parameters, including safety stock levels, economic order quantities (EOQ), and re-order points. Ensure data accuracy and integrity within inventory management systems. 4. Operational Support Allocate stock efficiently across stores based on performance, demand and promotional activities. Collaborate with warehouse and logistics teams to ensure accurate receiving and distribution of goods. Support cross-functional teams to maintain seamless supply chain operations. 5. Continuous Improvement Identify opportunities to improve stock flow and reduce supply chain costs. Implement process improvements to enhance efficiency and service levels. Contribute to the development of best practices in inventory and replenishment management. Requirements & Skills Minimum qualification: Diploma Proven experience in inventory management in the FMCG segment Strong analytical and problem-solving skills. Proficiency in inventory management systems and Microsoft Excel. Excellent communication and stakeholder management skills. Ability to work in a fast-paced, deadline-driven environment. [wp_code title="Fluid Ad"] Key Competencies Attention to detail Analytical thinking Planning and organising Communication and collaboration Proactive problem-solving Flexible working time Apply for: Replenishment Officer Email: Curriculum Vitae to: careers@choppies.co.zm Subject in mail header: Replenishment Trainee Closing date: 10th April, 2026